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January 2024 by rikki payton
Avoid this place like the plague. A bunch of scammers that just try to nickel and dime you. To begin with I went here to get a quote to have my one year old dog fixed. They said it would be $1400!!! Decided to go elsewhere. but this location is right next to my house so decided to book her here again for her rabies vaccine just for convenience. I physically went to the location to book the appointment and asked what exact totals would be to make sure not to end up in the same position as last time with them adding all sorts of fees. The woman told me that as long as I book it before the year mark of her last visit, I wouldn’t have to pay the yearly exam fee. Tells me my total will be $54. I book it for the following week. I get to my appointment after taking time off work and they inform me that because they haven’t seen her in “a while” I still have to pay the exam fee (even though I booked the appointment months before the one year mark to specifically avoid this). They literally make up their own rules and no one in the building is even on the same page to keep up with their scams. You can’t just double the cost of something cause you feel like it. So unprofessional. If you want a place that will rip you off and complain about your puppy nervous peeing on their floor, come here.
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December 2023 by Jon Hudock
Very caring and passionate staff. Dr. Jim is great and did not try to oversell us on any services or meds for our senior dog. We're glad we found a wonderful and caring Vet Hospital close by our home. We highly reccommend Dr. Jim and Delta Oaks Animal Hospital.
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December 2023 by Crux Rock Gym
They were great! Open on Sunday. Fit us in for an emergency stray cat situation. Would definitely go back! Clean, nice, capable.
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December 2023 by Terry Tibbitts
I was from out of town traveling with my two dogs one of them was not doing well and couldn’t use her back leg when I called for an appointment they got me an appointment with Dr Lahm I absolutely loved him he was great with Daisy and she had no problems with him she seemed very comfortable letting him check her he told me what she needed and gave me options never pushing anything that she didn’t need like some Vets iv been to. All the staff was very friendly and caring. Thank you for the great experience and excellent care I would highly recommend this VCA for your pets.
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December 2023 by Gera Aguilar
We took our boston terrier in for a anal gland infection and were given AmoxiClav on 4/24/23 medicine that was for every 12 hours for the next 10 days. He had a side effect "abdomen started bulging on sides" and we let them know and they proceeded to tell us it was his food that we have always been feeding him for the last 6 years that gave him a side effect. After close to spending $1000 at there facility with a few weeks we decided to let it go in hope of it fixing itself.Here we are 11/15/23 and still has the anal gland infection and looks very uncomfortable with his abdomen bulging out.Were really considering putting him down at this point since this place was of no help what so ever in addressing the problem and finding a solution, they just take the money and can care less what happens after the fact.
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November 2023 by corrin42edman
If I could leave 0 stars I would. I took my dog in for a wellness exam with Arthur Lahm. I had some concerns regarding her voiding and all he wanted to do was push this dog food on me. Would not listen to what I was saying and would literally leave the room and come back with a bag of dog food for me to buy. He did this multiple times. We ended up leaving the visit. 0/10. Definitely will NEVER recommend this place.
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October 2023 by Sydnee Castrow
Had a great experience when I needed to get my new puppy in for a wellness visit on short notice. The staff was friendly and Dr. Garretson was very helpful and knowledgeable.
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September 2023 by Brian Thompson
Dr Jim and the entire staff were so nice. Dr gave BUZZ a complete exam and didn't try to shove and "extras" like teeth cleaning or any vaccines that BUZZ doesn'tneed. DR Jim asked if indoor cat and BUZZ is so he didn't need any. Would recommend this Vet to anyone
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August 2023 by karen cruz
I take my 2 French bulldogs and my orange indoor outdoor tabby cat here. They have been great with my animals. Between wound care allergy care and basic health questions they have been great. busy clinic so scheduling is a Little tough but they do have a cancellation list so if you do get scheduled out a few weeks they can out you on the list in case someone cancels you can take the spot. Very convenient.
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August 2023 by Karina Wilson
A couple months ago, my boyfriends cat wasn’t breathing normally, and was very lethargic. We were scared there was something seriously wrong with her so we took her to this place hoping they could shed some light on the issue. They got her in a ventilated cage and called us in. They said she was probably going into respiratory failure and asked for $1500 to run tests…I knew emergency vets were expensive but we literally didn’t have the money. So against their recommendations we gathered our cat and took her home. The next day we took her to a regular vet. They said her breathing was a little struggled, but not to the extreme like this vet told us. It turns out she had a bone eating tumor on her spine. It was only about 600 dollars for multiple vet visits. We eventually had to let her go because the pain was too much for her. But needless to say, I am not happy with this vet. My aunt herself is a vet and was furious when I told her how these people handled the situation. Between lying and telling us the cat was going into respiratory failure and the money…not worth it. If you can, I would recommend either going to a different hospital or if it’s something that can wait, go to your regular vet.
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July 2023 by MeMyselfAnd I.
I've been wit VCA Animal hospital for over 20+ years. I've literally got nothing negative to say anything about the clinic or the staff at the VCA Delta Oaks, Green Acres Road in Eugene, OR; vcahospitals.com/delta-o…All of the staff are compassionate, sympathetic, empathetic and kind and caring. Their very professional in all aspects of pet care during the life and death stages. I've come to know April, Brenda, Kate and Ellen at the front desk very well as well as Dr. Arthur Lahm. Dr. Lahm has been my pet's primary care physician for over my 20+ years. He's been through every stage of my pet's lives. I hope he never retires. My pet's and I have come to know him very well. My pets and I have seen Dr. Dave and Dr. Garrison as well as a few other doctors whom I can't remember their names. If you're looking for a veterinarian who provides excellent care, I highly recommend VCA Animal Hospital at Green Acres Road. I could never imagine going anywhere else. Thank you all for your exceptional care for my pets and my family throughout the years.
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July 2023 by Lisa O.
We have been taking our lab here for nearly three years. Doctor Dave is great with her (as is the rest of the staff) and has gone the extra mile for us when she got sick. He is great with quick follow up. He even personally texted us repeatedly when he was off duty handling a personal emergency of his own. I wouldn't trust her care to anyone else.
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June 2023 by A White
I am really disappointed in the care my cat received. We have been in to VCA delta around 3 times. I have expressed concern about the condition in his mouth- this was always written off as being gingivitis. I went to another veterinarian and she instantly knew it was something much more serious just by looking at his body. My poor boy has been suffering for the past few years because he was not being taken seriously. I am disappointed in the care and don’t recommend coming here, the information the vet gave me cannot be trusted.
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May 2023 by Aleta White
I am really disappointed in the care my cat received. We have been in to VCA delta around 3 times. I have expressed concern about the condition in his mouth- this was always written off as being gingivitis. I went to another veterinarian and she instantly knew it was something much more serious just by looking at his body. My poor boy has been suffering for the past few years because he was not being taken seriously. I am disappointed in the care and don’t recommend coming here, the information the vet gave me cannot be trusted.
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January 2023 by Eric “Castronaut”
Redden and I were greeted by April in such a friendly manner we felt like regulars even though this was our first visit! Jennifer was wonderfully sweet and helpful with the initial portion of the visit and Dr Dave was incredible in administering Red’s shots. I VERY much appreciated being made to understand the possible procedures, and the pricing options available. I wish I lived near Eugene and could come here more often!
