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June 2025 by Lucas Borg
Alex was awesome. Killing it.
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June 2025 by Tiana Povenmire-Kirk
This location is Verizon's best kept secret in Eugene. I ordered a phone online and chose order pickup. Alex, the sole employee at this location, to helped me set it up and transfer from my old phone to my new one. He was fast, clear, kind, and did everything he could to save me money! I was in and out in under 30 minutes and I will definitely go back. Alex is great!
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June 2025 by Eddy Williams
Thanks alex for setting the phone up
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June 2025 by KaDee Williams
Alex was very helpful and got us out the door quick! Thank you Alex!
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June 2025 by Remi
Alex is awesome. He's friendly, knows what he's talking about and makes sure you leave happy. If you want really good customer service from Verizon, Alex is who you want to see on Royal Ave. He rocks.
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June 2025 by Chris Falk
Great customer service
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June 2025 by Becky Miller
After a bad experience at the store on 11th I went to the store on Royal and they were very polite and helpful
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June 2025 by Judith Lander
Once again Alex was extremely kind, patient, and knowledgeable. He took my phone and unscrambled the mess that I made over the weekend. This 80 year old woman is extremely grateful!
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May 2025 by Rebekah
Alex is very helpful with the transition from old telephone service to Verizon. He navigated the stresses with charm and humor.
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May 2025 by Tom Bruvold
Ex excellent service and well managed for his time
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July 2024 by Stacey Pieper
Mike L provided excellent customer service and support
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July 2024 by Shelley Sparkman
Alex B. Was the greatest and answered all my questions. Very thorough and just the best customer service.
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July 2024 by Hellion Sweetheart
Alex was awesome! Super helpful. Answered all my questions. I'll be heading there from now on.
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July 2024 by John Scroggins
Alex B is an absolute beast and cut me a great deal on my new line! stop by here if you need a new phone with great savings
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June 2024 by Angela Humbert
Austin made it east to come in and get service greatly appreciated
