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February 2024 by Gerald Volz
Was told order would be ready 1:45 called at 2:30 was told still working on it.This was a fri. Pharmacy is closed on week-end????? By time order was ready was to late to pick up this medication is VERY IMPORTANT,but oh well im just a customer!!!!
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February 2024 by Justin Martinez
This pharmacist just told me "I hope you go somewhere else cuz I'm to hard to please. All I asked for was a store that I could count on to have a pharmacist there when I needed one. Walmart here I come!!
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January 2024 by Tracie Laiosa
Have had good experience in the last 6 months. The newest manager really has been able to make a difference. Good staff, smiling, helpful. Pharmacy is now a good place.
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December 2023 by Afackasi
Find people to work your pharmacy on the weekend my son was very in need of his prescription but they were closed so i had to call around
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December 2023 by Porter H.
imagine a bunch of grown people crying and whining about a PHARMACY wait time. I've never not waited awhile at any pharmacy in this area. also if people are understaffed have some respect that the one person there is actually showing up and trying their best.
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November 2023 by John Khouri
Worst service ever. Frequent system issues and no regard for the incredible amount of time wasted. On my fourth visit to pickup rx and yet another issue ... giving 1 star bec can't give negative stars.
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October 2023 by Jeremy Jones
Absolute garbage service. Third time I’ve gotten to the pharmacy hours after they said my prescription would be ready and told me I’d have to come back another day. Excuses range from “were really busy” to not enough stock to fill it. They could let people know instead of giving them a pickup time. Sometimes their estimated time for pickup was literally “a couple days.” Yeah, I’m not doing business with Walgreens anymore. Especially the River Road location. Ridiculous.
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September 2023 by Bubba Stinker
Yareli Hispanic worker there. She worked as a cashier. She was so awesome. Helped us out with everything that we needed. She was great very caring very respectful and professional did her job. Very efficient. She did very great and enjoyed the way she treated us death. We would go back there because she really knew what she was doing and knew how to do her job great.
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May 2023 by Kayla Erickson
I live close to this store and come here about once a month. It's a pretty average Walgreens. They usually have what I'm looking for.Also, I noticed a lot of negative reviews on here. I remember about a year ago, the nearby bi-mart closed its pharmacy, so this one and several others were flooded with way more scripts than usual. Sounds like they didn't handle it great, but I think things are better now.
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May 2023 by Katie J.
Does anyone have a pharmacy they like? I'm looking for a new one. They are always so slow here. It seems like only one person is ever working the window, and the line is always down the store isles. They take a lunch break mid day and totally close down during most peoples lunch hours and they arent open before normal work hours. And I also found out from my Dr that each pharmacy gets to set the prices of how much they charge for medications. My medications after insurance was over $80 and my Dr told me thats crazy and should have been $20 or $30 and to shop pharmacies. So over Walgreens. But the ladies working are usually nice once I get to the window.
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May 2023 by Ida Thompson
It was even worse than a 1 star. Manager talked down to me when I was trying to send cash to my daughter. He decided since I was old it had to be a scam and wouldn't do it. I will never go back
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April 2023 by Devin
Use a different pharmacy. I don't know if it's that they're completely overwhelmed with patients or what, but don't rely on getting your medication from here, especially not if it's critical.I waited on hold for an hour, and in that time the phone queue did not move - always "there are two people ahead of you." I got a voicemail when I was waiting saying that my medication was out of stock for the next few days and to call the pharmacy if I needed it immediately.Yes, I do need it immediately, thank you. I'm having my doctor transfer the prescription to a different pharmacy. If I'm lucky, I'll be able to pick it up tonight, but if I had been told earlier that they didn't even have my medication, I would have been able to transfer it and pick it up elsewhere by now.
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April 2023 by Susan Inman
I was trying to make some posters for a presentation. I needed them in 48 hours. First I went to Office Depot - lots of excuses, bottom line - they couldn’t make it happen, so Chris and Manager Nicole at River Road Walgreens did! Great posters, exceptional quality, great price! They turned a 20-year OD customer into a lifetime Walgreens customer!!
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April 2023 by Devin E
Use a different pharmacy. I don't know if it's that they're completely overwhelmed with patients or what, but don't rely on getting your medication from here, especially not if it's critical.I waited on hold for an hour, and in that time the phone queue did not move - always "there are two people ahead of you." I got a voicemail when I was waiting saying that my medication was out of stock for the next few days and to call the pharmacy if I needed it immediately.Yes, I do need it immediately, thank you. I'm having my doctor transfer the prescription to a different pharmacy. If I'm lucky, I'll be able to pick it up tonight, but if I had been told earlier that they didn't even have my medication, I would have been able to transfer it and pick it up elsewhere by now.
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March 2023 by D Elliott
I assume it must be awful to work here. You can tell by other reviews the kind of customers they have. That being said everyone is pleasant if you are and everyone is trying their best. I appreciate the location as it is very convenient for me.
