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December 2023 by Nathan E.
I visited nearly fifty different Walmarts this year, and don't recall anything specific about this one. It was probably just fine, hence the j'ust fine' initial rating.
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November 2023 by Greg S.
when i went to get some new jeans from the men's small department, i could only find jeans with holes!! in them!! i was very very disappointed in the staff attempts to help my shopping experience!! my day was utterly ruined and my shopping experience was ruined in multiple ways combined!!! i waited over an hour and wasted a whole day doing nothing but sitting around! i am completly unsatisfied and awful, although i did get some skinny, sexy, jeans that make my butt look thiccccccccccc. five stars no comments
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October 2023 by Shirley S.
John, in the optometrists department, has always been so helpful and friendly. He replaced the nose pieces on my glasses at no charge. John is a breath of fresh air.
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August 2023 by Jorge H.
Do not take your car get a oil change they take forever over an hour with no cars infront of me ! WTH
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June 2023 by John H.
I hate, I mean, absolutely hate being that guy. But Walmart car center is 100% absolutely the worst O have ever been to.Back story, I was looking for new tires for my 09 Focus. She is my baby. First car I ever bought new. I do all the maintenance on her after an incident with a dealership. Anyways, new tires. I was pricing tires around town, and unfortunately, Walmart had the beat deal on tires in town. I debated this with my wife for a few days and came to the conclusion: What is the worst that can happen with a tire change? I mean, they remove the old tire, mount the new tire on, balance it, that's it. So, against my better judgment, I decided to give Walmart a shot. And boy did that not work out as easy as it should.After I got my car back, my tpms light was on. I thought, after a few miles, it'll go off. My car is finicky that way. Happens everytime I get new tires. Well, after a few days, I started getting TpmS Fault warning. I ran a program called ForScan and noticed that the tpms wasn't registering with the computer. I contacted Walmart and was told that they aren't responsible for TPMS damage. This irked me, and I thought, what the hell. I grew up without TPMS on my tires, I'll just disable it through ForScan. I also contacted a Fird Dealership and talked with a service writer about how much it'd cost. (My tpms are band not value). He did state that Walmart is known for damaging the and not fixing them, and they are 200 bucks a piece to replace. Again, I figured screw it, I don't need them. And that was that.Well, today I wanna do a break job. I get all my stuff ready, break loose the driver side tire lugs, no issue. Go to the passenger side, and awwbreak loose three of the lugs. The 4th one is different. My lug wrench doesn't fit it. It's a different size.This usually wouldn't bother me in the least. But, my car is practically original. And, they didn't tell me about switching the lug.I called them and spoke with the manager. He insisted that they don't change lugs. I did s tire rotation a few months before the new tires. He then, after realizing they screwed up, stated that the lug nut was "swollen," and it needed to be changed. I asked why they wouldn't tell me about this, and he insisted they did. Which they didn't. Anyways, long story short, do not ever use Walmart for tire changes. They obviously don't give two craps about customers. Never again will I use them and learned my lesson the hard way!
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February 2023 by L S.
We were there around 730pm. Have a whole basket of stuff and go up to find a cashier only to find the self check outs open and not one cashier to help us with a huge amount of stuff, but the worst part is, there were 7 workers just in my sights probably many more, that were just standing around with their arms crossed not doing a damn thing. I think it's is ridiculous that we are doing all our own work, paying for the bags we put our groceries in while the people your paying are standing around with their thumbs up there asses.
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January 2023 by Mike S.
Top line complaint is that I have been defrauded twice by Walmart online.Do not use it.Why?No. 1: I never ordered two bicycles for $700 each. They were delivered to my former address in San Diego. Now I live in Oregon. I never got them. Neither Walmart or its 'independent' provider could offer an explanation and refused to refund my money.No. 2: Today (Jan28) I got a thank you note from Walmart for purchasing a $1500 iPhone. I did not purchase an iphone at Walmart, let alone for $1500?DO NOT USE WALMART ONLINE!!!!!!
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September 2022 by Abby F.
Chaotic Walmart to say the least. The employees seemed to be handling the crazy amount of wild customers pretty well. 4 stars since they locked up the shaving cream, but didn't lock up any makeup or small trinkets. Why? I have no idea. Just let me spend my $2 on shaving cream. Better Walmarts in Eugene area.
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July 2022 by Linda W.
Has anyone noticed that Walmart prices are skyrocketing ...we shop there every two weeks and we are AMAZED at the greed WalMart is showing in their prices. The store that "has the best prices and best customer service" AND, their Customer Service is pretty much non-existent. I was there around 10 am today and they did not have one cashier. Two women were running back and forth trying to keep up with all of us who were having to use the self-service machines. I was in a real hurry to pick up my husband and the self-service is so cumbersome..plus I'm a senior..I'm at that age I want someone to bag my groceries and give me customer service with a smile.I used to love this store..now it is organized in such a haphazzard non-sensical way...it is so frustrating and they have taken out the brands I love and put their brands...I want my 10 lbs of UNBLEACHED Gold Medal Flour, etc. etc. They are getting so over the top expensive that I might as well go to the Safeway close to my home.
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May 2022 by Janet K.
Returned 2 items purchased on the Walmart website at the Customer Services Desk at the West 11th store in Eugene, today. Katherine helped me and she was so efficient and pleasant. She has helped me before and was just as nice. Thank you Katherine!
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April 2022 by Lupe L.
My mother and I wanted to buy a dresser but it was really heavy. We had found someone and he had called on the radio for someone in that department. We spent 30 minutes waiting for someone to come by and we decided to leave since we couldn't wait any longer.
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December 2021 by Dennis Z.
Worst shopping experience ever. It was like finding our way through a rat maze . When we found what we were looking for it was locked up. Finally found someone who would take the time to unlock our pair of socks then had to follow them to a cash register and pay when we had other items to locate and purchase; degrading! We will not ever step foot in Walmart again. Thank goodness Target is right across the street! We will never recommend Walmart to anyone we know ever again.
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November 2021 by Samm C.
One of the best Walmart pickup places I've came here probably hundreds of times by now and they are really quick and efficient.
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September 2021 by Betty P.
I've shopped at this store quite a bit, and usually it's okay. Today I wanted to ask if they carried an item before making a trip there. After going through the automated phone system and making my choice to speak to an associate, the phone rang for five solid minutes and then hung up on me! This is not the way to do business.
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September 2021 by Rebecca L.
Do not go here. This is the worst Walmart I have ever been to and no one there is friendly or helpful. Multiple employees wearing earbuds on the floor while they are working, instead of providing customer service. The employees at the counter are rude and have no intention on helping. I did come across one employee who was nice but clueless. Gave me bad information and when I asked if he could bring someone over to help, he called a team lead or supervisor over and that person answered "No, tell her to call the 800 number" and just flat out refused for no reason. Try looking for a price on something....nothing is in the correct place. CHECK THE SKUS before assuming what you want is at the price it is stored by. Couldn't find a price scanner anywhere. Complete disorganization. Multiple items I needed were in two separate locations in this store. Do yourself a favor and go to the Green Acres or Springfield location. For a Superstore, you'd expect the shelves to be stocked and correct. Shelves everywhere were half empty and I'm being generous by saying that.