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February 2024 by Gary Schartz
A quiet little jaunt. Two windows with humans. The rest is machine banking. Making money an impersonal manner? Who do they think they are fooling?M. helped me. Professional, courteous, at the top of her game. Thank you.
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November 2023 by bob head
this location is absolutely horrendous
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September 2023 by Quinn
I went to get cash here for an upcoming international trip. Out of the $5,000 in 100's, only four 100 dollar bills were current. The rest of the cash was comprised of old tattered $100 dollar bills from the 1980's, which are useless overseas. The teller did not count the money in front of me, so I didn't know. The new $100 bills were on top of the stack, so I thought I was receiving all new bills. This is not professional.
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July 2023 by Chad McCarty
Well if you want to wait a long time, be hassled for trying to do business with an actual human teller (never the same person, and always in training on their 2nd or 3rd day) instead of a machine, and made to feel silly for not knowing something about this locations rules regarding the transaction you're trying to make, here's your bank. Other location on Coburg is great though.
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April 2023 by Darryl “D_Raw_2_Da_T” Turner
I walked in today and was greeted with a hello by more than just one person on the staff. I was called up by Reid and he gave me some really great online banking tips that will save me a lot of gas and time in the future, which I extremely appreciate. I’m overall satisfied with the service and professionalism of this particular branch and pray the best for all the staff.
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March 2023 by D T
I walked in today and was greeted with a hello by more than just one person on the staff. I was called up by Reid and he gave me some really great online banking tips that will save me a lot of gas and time in the future, which I extremely appreciate. I’m overall satisfied with the service and professionalism of this particular branch and pray the best for all the staff.
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February 2023 by Ryan Collier
If you can find parking, it's a nice place
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November 2022 by Spinny spun
i would leave negative stars if i could. Wells Fargo is the worst bank. the customer service is horrible, the app is garbage. i cant wait to close my account next week. its been such a unpleasant experience banking with wells fargo that i only use it to pay my bills. i deposit everything the day i need it, pay the $10 peasant fee and leave my account as close to zero as possible for the rest of the month. i truly despise this bank regardless of location.
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August 2022 by Deauntaye Morgan
It's the Biggest bank in town , and they don't have any bankers???
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June 2022 by Sherry Ma
Embarrassingly I don't remember the names of the individuals who helped me today (June 2nd), but everyone on staff were super friendly, helpful, and accommodating for my specific request. I really appreciated their assistance, and I hope they all get the raises they deserve!
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April 2022 by Chris
Wells fargo has closed multiple locations and abandoned their customers in Eugene. Service is unbelievably non existent. No more going in to get service, you must make an appointment. Good luck getting an appointment! You will wait days or worse. My checks still being held for a different “reason” each time I deposit, after a 20 year relationship with this bank i have to ask why should I continue? If you want non-existant service and half the locations closed in town, with rarely open drive thru service, and you enjoy long lines because they wont/cant hire tellers, then this is the bank for you!
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November 2020 by Lindsay Howe
They have shut down three locations in the last month an I ride a bike can’t get a cashier to pay my rent Wells Fargo does not care about customer service I’m looking for a new bank been with Wells Fargo for years.
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December 2019 by Dan Joseph
I like the people at this branch and so far I have not had any complaints.
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November 2019 by Nancy
This Wells Fargo location is in the heart of Downtown Eugene. The Parking availability is really good plus they have their own FREE parking under the Bank ! Take elevator to go up ! The Employees are very courteous, friendly and willing to go the extra way to help you with your accounts. I drive the extra miles to this Branch because it is worth it to me to experience the Top Notch Customer Service these Employees willingly give their customers on a consistent basis. They also have ATM Machine in front of Bank on Broadway Street.
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November 2019 by Eli Fulk
Long line with 1 teller and I'm staring at 6 other employees just standing together gossiping.
