-
October 2022 by Bryan Daniels
inside les shwab parking lot
-
November 2019 by Lee V.
Parked my car in their lot. Started walking to the reception area in the building. Rapidly approaching from behind I hear, "Can I help you?" A worker is herding me to a stop. This was all very strange. I felt assaulted, encroached on, physically. Although the talk and face were mannerly, his body was saying "Stop here and state your business because I don't trust you." It was fuckin' weird.
-
November 2019 by Kody L.
They check/pump my tire for free in less than a minute any time I need it and even gave me a free tire valve cap today. Nothing but good things to say about them
-
July 2019 by Bill D.
Would give ZERO stars if able (check my reviews as these are VERY rare). Had a leaking tire on the way to work this morning so stopped in at 8:00 AM. This place will have you wait for an hour, then when you inquire you find out it will still be a while. This nearly happened the last time I came in and they wanted 1.5 to 2.0 hours to wait for a tire ROTATION! Never again. They not only lost my brake and tire business, they lost my new wheels for the new truck I will be ordering in a couple months (but, they WILL be getting plenty of bad PR from me). BTW, you cannot schedule a tire going flat so this tells me that items like that are secondary. Keep your Free Beef and popcorn, I expect service and THAT is what you SOLD me on the set of tires and brakes I got from you.
-
July 2019 by Gracie R.
I like this place, the people are nice, but they take too long to do stuff. I sat here for 2 hours for them to tell me that my brakes were shot when I already knew that and then I sat here for another hour waiting for them to install my new brakes. Too much time taken from my day.
-
July 2019 by Lydia B.
I had the tire pressure light come on in my new (to me) car and one tire was starting to look flat. I'd never been to this les schwab and had never been with this car and they got my car on the lift right away (this was all less than an hour before they closed!) found the problem (nail) and had it patched and fixed in no time! And at no cost. So grateful for the friendly and fast service here. I know where I'll be going when I need new tires!
-
June 2019 by Karen D.
I had a flat tire today. I called Les Schwab and was told it would cost $48 to have someone come over and put on the spare. He instead pumped up the flat so I could drive the short distance to their 18th and Oak shop. At the shop a guy repaired the tire (valve stem leak), checked all the other tires, found a screw embedded in another tire and fixed that tire too, no charge. I love Les Schwab!!!
-
May 2019 by David T.
These guys work as a team, they all watch to help each other out, help to prepare for the work that their co-workers are about to perform. They greet you almost before you can get out of your car and or if you also drive a 10 wheel, 20 wheel tractor/doubles trailer combination rated at 80 GVW. They service my 4runner impeccably and they serviced my Volvo VNL impeccably while OTR at 2 AM +/-, you can't do better than a team, they function to serve their customers as a team. They don't place a foot wrong. It's like going to your favorite restaurant in a in different city, the service and team approach to their customers is the same. They'll take care of you no questions asked!
-
April 2019 by Malisa R
If your coming south on Oak Street, to the right is the enterence/exit to Safeway and a bus stop, directly across from that is a left turn into Tire Les Schwab, turn into Les Schwab and the ATM will be to your right.
-
January 2019 by Merissa G.
Greeted before I could even completely pull into my parking spot and turn off my car. Came into the shop for a trip check. staff greeted me, walked me in, signed me up/in and had my keys and car pulled into the bay in less than 5 minutes. While my car was on the rack, they found everything looked good with the exception of one tire, it had begun to separate. Staff came in, and offered to show me while it was up and easily visible on the lift. Went over all the information they gathered and answered all my questions. Professional. Respectful. Bonus points bc they're surprisingly friendly even though they're literally running from place to place! Always have a good experience.
-
November 2018 by Keisuke M.
On the day after Thanksgiving, I noticed my less than a year old tires looked somewhat deflated. As I was driving back to Portland in the morning, I stopped by this place without an appointment. I expected some wait, as I thought the place was kind of busy. I was so wrong! The person at the reception welcomed me with a smile and asked me to just pull my car in front of any dock. The young gentleman who helped me was extremely friendly and professional, checked air pressure of the tires and added some air. It took less than 5 minutes, and it costed me $0. Thank you, Les Schwab in Eugene! You just got one future customer.
-
October 2018 by Corey W.
If I could give 10 stars to these guys I would. Been going to this location for 12 years. They have always gone above and beyond. Extremely friendly, helpful, and informative. Prices are extremely fair. They really take care of the customer even well after the sale. I can't say enough nice things about my experiences here. I will always recommend these guys!
-
September 2018 by Kendall S.
It was a busy day, as Les Schwab had many cars in front of me, so it was a wait- but everyone I saw there was running. Running to get the phone, running to service the next car. And was treated with respect and kindness! 5/5
-
July 2018 by Ben L.
I put a thorn in a tire that killed it. These guys rotated the tires and sold me a new spare for $70 which seems like a good deal. They were very friendly and professional too.
-
June 2018 by Navneeta M.
We had an incredible experience here. I had to make an emergency stop at a gas station when I picked up a nail in my tire. After loading the tire full of fix a flat I dropped by les schwab's to fix the issue. The staff literally came running out to greet me. They rook my keys and in less than an hour had my truck ready to go. I went to grab my wallet and the guy behind the counter said they'll waive the $14.00 fee because the tires are from schwab's even if I'm not the original buyer.
