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August 2023 by Haley Crivello
These guys are incredible. Came in yesterday with a clunking noise on my car, ended up being a problem with the wheel bearing and cv axel, and these guys got me in and out by the following day. Super speedy, they truly go the extra mile, and Will is truly just a very kind, down to earth guy! You’re in good hands with these folks! Wouldn’t want to go anywhere else now!Services: General repairs & maintenance
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July 2023 by Anna Alkin
We took our 2005 Camry in when the check engine light came on. On that visit , Will found a lot of things that were wrong with our car, documenting each item that needed repair with photographs. My Dad is a damn good mechanic in his own right and called to talk to Will about what he found. For the first time in my experience, Dad said to go along with Will’s plan without qualification. The car started running rough about a week or two later, revving into high rpms when accelerating, so we brought the car back in. Long story short, Will comped the second visit saying follow ups are free, despite putting hours into getting our car to run better. It’s an old car, and a work in progress, but at every turn we are informed, given choices, and the car’s performance improves. This mechanic is a gem in terms of his skill set, integrity, and generosity. I simply cannot recommend this garage highly enough.
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June 2023 by Judy Engeldinger
I am extremely impressed by Wills auto repair. Within 3 hours of drop off I had my starter changed and car ready to pick up. Will was very professional and personable it was a pleasure to work with him. I would highly recommend him to anyone .
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June 2023 by Nat Thurston
So I took my car in on June 12th for a brake inspection, expecting to pay a ridiculous amount of money for new rotors. Will had me fixed up within a few hours, repairing my existing rotors instead of replacing them, which saved me, I'm sure, a considerable amount of money. He was super friendly, communicative, and explained to me exactly what I was paying for.And now for the cherry on top... Just now, today, on the 17th, I get a text to confirm my appointment with Will's Auto on Monday the 19th. Confused, I look at my email... when I booked my brake inspection, I swore I had made the appointment for the 12th. Looking at it now, I made it for the 19th by accident! When I showed up on the 12th, Will didn't even bat an eyelash. He still had me fixed up same day, despite the fact that I didn't technically even HAVE an appointment! I was already impressed by the service I received, but now I'm totally floored at how kind and professional Will was despite my mistake!Service: Auto brake repair
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April 2023 by Shy Nichole
Will is a great, fair, and honest mechanic! Quality work at a reasonable price
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March 2023 by Gabriele H.
Will is a fantastic mechanic--no nonsense, fair prices, and a sense of humor, too. When replacing my alternator he gave me the option to replace with a new or used alternator, which is great for an older car like mine that doesn't need anything fancy (and boy have the prices of new alternators gone up!). In collaboration with a locksmith down the street he managed to fix the driver's side lock on my 93 Toyota that another mechanic had assured me couldn't be fixed. Highly recommended.Services: Vehicle safety inspection
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February 2023 by Kate Hopkins
I’ve been coming here for the past two years to get my out-of-state emission tests and safety inspections done. They do a phenomenal job and really care about their customers. You might pay a little more to come here, but it’s well worth it.Services: Auto emissions testing
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February 2023 by Colton Richards
I was not serviced at this mechanic and I'm sure they're great at it, but I just wanted to leave a review to mention how I ran out of gas a block-and-a-half away from their store, and when I came walking up thinking they were just a regular gas station, assuming I could buy gas there, they let me know that I couldn't buy gas, but then, out of the kindness of their heart, freely gave me a gas tank that which I could take back to my car so I could make it to the next gas station. So I may not be able to speak to their mechanic skills personally, but I can definitely speak to their service. Thanks again y'all ⛽
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November 2022 by JXX2
Going on a road trip moving from Hillsboro OR to Phoenix AZ area & broke down in Eugene on the way, towed my car to Will’s shop & the tow truck driver even said he recommended this place. Will troubleshooted & Told us our problem & was making calls and reaching out trying to find the part we needed, saved our road trip & got us back on the road. Best & most transparent mechanic I’ve ever met 20/10Service: Auto maintenance
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November 2022 by Jairo Tobar
Will's auto service. Exceptional work on my alternator replace. Thank you. I appreciate the work you did on my vehicle. Very knowledgeable professional people at this mechanic shop. I recommend this mechanic shop.
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October 2022 by John McLaughlin
Our daughter had sudden problems with our car while away at school. It was a stressful situation that could have gone badly. We were able to have the car towed to Will’s where they assessed the car’s needs and quickly fixed it within a couple of days. Communication couldn’t have been better and the end price was fair. In a situation where it could have gone differently, I was able to trust Will’s to be helpful and honest. Thanks for that. We’ll be back if the car ever needs a repair again.Services: Auto brake repair
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October 2022 by Erik Seaberg
Honest and extremely knowledgeable. Will diagnoses cars like I diagnose patients. Not every little thing is an issue that needs treatment. But, you need an expert to know which is which. Thanks, Will and everybody!
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October 2022 by Buck Gilchrist
I looked everywhere every place and they got me the cheapest radiator out the door they're awesome save me a lot of money very good customer service
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September 2022 by Alisha C.
Will got my vehicle in the next day after I called. He did a pre purchase inspection on a vehicle for me. He was very thorough and printed me up an informative report. He was knowledgeable and explained everything. I felt the price was reasonable and I plan on returning for service. Highly recommend this business.
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September 2022 by Michael O.
Is there any way to give 6+ stars? My wife and her 88-year-old mother were driving from Seattle back to Santa Cruz and my '17 Dodge Ram started throwing a ton of sensor errors south of Portland, OR (basically, get off the highway and tow it to a service station kind of errors). The truck only has 46k miles on it and it is very well maintained. They made it to an Albany (OR) Dodge dealer. The "Service" Dept said they'd maybe get to it by Friday (today is Monday!) Meanwhile, no rental cars were available anywhere and they were not willing to at least take a look at this on a computer. Enter Will's Auto Repair! I phoned my wife and said start driving south to Eugene, OR and Will (he answered the phone when I called ahead) was gracious enough to drop everything to help. Turns out the computer sensor freaked out over an alternator issue, the truck is ok to drive home and we can address it back in Santa Cruz. Will refused payment and was only too kind to help! We highly recommend Will's Auto Repair to anyone in the Eugene area!
