Negative comments on XPO may be related to previous change in leadership. After five years of ruining the USPS, Trump's buddy, Louis DeJoy, will be leaving the Post Office. Maybe he'll return to XPO and 'go postal' on that biz.
November 2024
You say that you have world class customer service. Yet you don't pick up the phone...ever. You can't really have customer service if you don't actually pick up the phone and provide that service. You should get zero stars since you have zero customer service.
March 2023
Great service. They made accommodations for my schedule. Driver was very capable and personable.