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“Wonderful help from Tish this morning regarding an auto draft issue I had!!! She was patient, listened, and knew exactly what needed to be done and how to accomplish it. Thank you so much Tish, and thanks to whomever hired you too!!! Appreciate you!”
“Rholonda was incredible!! She made it so simple and easy to understand. She really worked fast to get me approved and on my way. I really appreciate her dedication to her work and the people she helps.”
“I was assisted by Holly Savage. She helped me with my auto loan and did everything in her power to help me during the process to getting my dream car! Holly was very pleasant to work with and helped me with any questions I had. Very knowledgeable and was a joy to work with. She even mailed me a personalized card. Customer Sevice at its finest! Thank you for everything Holly!!”
“My sister and myself came today because we had a Deposit to make from the federal government that our other credit union Advantis Was afraid to deposit.
Thanks to Joshua Kauffman for helping us in a way our previous credit union would not which is why we are transferring all our banking here because we were treated well. Joshua has a sense of humor, but was completely professional and explained everything making us feel completely trusting with this credit union which we now call ours!!”
“I've banked with columbua credit union since my parents opened my account when I was 10-11 years old,I love the community aspect. Always competitive loan rates and sense of loyalty to customers”
“CK Hyker is FANSTASTIC, we have worked together a couple of times, and she makes the transaction seamless. She is professional, keeps you informed and fun to work with 100% recommended.”
9AM - 6PM
210 SE 131st Avenue, Vancouver
Credit Unions
“CCU has been a dependable place for all my banking needs for the last 30 yrs. They have had the best rates for my loans and interest rates for savings, checking, etc.”
8AM - 5PM
200 SE Park Plaza Dr, Vancouver
Credit Unions
“I opened my account wit Columbia in 2008 at 62nd St Vancouver branch. I have always found the professional friendly helpful and economical. I sincerely appreciate their ethics and service. Though now a snowbird, I retain Columbia Credit Union as my primary financial institution and wish they were everywhere”
9:30AM - 5:30PM
19200 SE 31st St, Vancouver
Credit Unions
“I have been trying to transfer a balance to them for a while and haven’t been able to find a time to fill out an application. I called and they transferred me to Megs, she was extremely helpful even though I took up almost 30 minutes of her time.”
“I’ve been banking at Columbia Credit Union for many years. I have several accounts with them and a car loan. The service has always been excellent, and everyone is friendly and professional. Highly recommend them!”
9AM - 6PM
16625 SE 362nd Dr Ste A, Sandy
Credit Unions
“This was my first experience with On Point and they were more than helpful!! I got to speak with Kira Behan and she led me through every step in a way I could understand. The process didn’t take too long and yet was so detailed and helpful. Kira was very kind and considerate.
This location is small but very clean. I highly recommend.”
“On Point is such a friendly Financial Institution. The Employees i.e. tellers are very nice and professional. It's great to see a Manager jump in when the line got Long. Everyone smiles. Totally refreshing.”
“Thank you Holly for making the loan application process fast and easy! Service like this is why I recommend Rivermark. In the 10+ years I’ve banked with Rivermark I have never had a negative thing to say. I do not make comments like this lightly after working in banking.”
“Tristan is still a little new and learning, but he is SO happy and enthusiastic. Definitely one of the most pleasant and perky people I've interacted with in a while.”
“Kylee was fantastic. I didn’t catch a last name, but she will know I am the lady with the random doordash charge amongst other things. She helped get me in and out in a speedy manner and addressed all my concerns. I’m not one to give reviews either, but this experience was just too great not to. She made a lil ladies day better (-:”
9:30AM - 5:30PM
640 E St, Washougal
Credit Unions
“Sam is helpful staff member at i.q. I do shared branching with qualstar and wanted to deposit check into qualstar account. Lady behind counter couldn't help me. Sam came from teller window drive thru and help me deposit it into qualstar. That's helpful. Thanks Sam”
“I want to leave a comment of gratitude to the nice, friendly girl-manager (unfortunately, I don't remember her name), her workplace is the second from the left. I needed to open a debit card. The day before I contacted Wells Fargo three times, the first time I got an appointment in 2 weeks, I came, the manager said to wait because she is busy, although I came for my hour, the line is quite long, an elderly woman in a wheelchair, the staff does not care, the cash register is only open alone After waiting, the manager said that you need to make an appointment again, because it is not possible to do it today. And so today is my appointment again, I submitted my documents, and again I am without a card, since an appointment is scheduled from the nearest free dates on June 10. I'm just disappointed. My time, my nerves and everything in vain. And on the same day, I applied to the OnPoint bank. I was pleasantly surprised at once, smiling, friendly employees, cozy, clean (because in the previous bank there was dirt and dust everywhere, dissatisfied faces of employees, superior attitude towards customers) and here - everything is at a high level. I was especially impressed by the manager who provided me with bank services, she really deserves high praise, her pleasant, neat appearance, customer orientation and desire to help me, since I do not speak English well. She kindly explained everything to me, listened, and after 10 minutes I already had my card. I am pleasantly surprised. I wholeheartedly recommend OnPoint Bank! Their employees are the best!”
“I’ve been a customer of OnPoint for many years now, and I can confidently say they’ve exceeded my expectations time and time again. From the moment I opened my account, the process was smooth, and the staff was friendly, knowledgeable, and genuinely helpful.
Customer service is always on point ?”
“I really loved the service and customer experience that this branch provides where Ruvim, we came here and he was very helpful and his experience is top notch! All our questions were answered and we received very efficient service super happy! Thank you to onpoint hiring the right people! Orchards office is the best one!”
9:30AM - 5:30PM
2620 SE 165th Ave, Vancouver
Credit Unions
“I visited the branch today and John provided exceptional member service. From the moment I walked in, he greeted me with a warm smile and was incredibly attentive throughout my visit. I went in with a few inquiries and was taken care of quickly. Thank you, John for the wonderful experience!”
“I look forward to going to Columbia Credit Union for my banking needs, they always make me feel comfortable and like family. They have helped me with all the big decisions in my life, our home loan and various car loans. They are second to none.”
“Hands down the best bank for your financial needs. Their support, professional demeanor, outstanding customer service skills, goes so far. Twin star makes banking a true family experience. The staff at mill plain location, learn your name and make every accommodation to help you leave with a smile. Thank you Twin star for learning your customers. Thank you Jason for caring. We are more then just account numbers, Twin star cultivates family union and truly cares !!!!”
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“Applied on their website for an auto loan, which was simple to do. FCCU was able to offer me a better rate than the dealership. I worked with Angela for all the paperwork and what not, and she made things easy and was very responsive and great to work with. Would highly recommend checking this place out!”