First Community Credit Union is highly regarded for its friendly and helpful service. Customers appreciate the professional and courteous staff who go above and beyond to assist with various needs, from loan paperwork to account management. Jennifer Simpson at the Florence Branch received praise for her kindness, patience, and competence in handling loan issues, making customers feel valued. The credit union is also known for processing home equity loans efficiently and providing consistent, reliable service. Even during busy times, staff like the branch manager make efforts to respond promptly to questions. Overall, members report a positive banking experience, highlighting the helpfulness, friendliness, and professionalism of the team.
I was impressed by the relaxed yet Professional vibe. I would recommend considering this Credit Union.
June 2024
Excellent service, knowledgeable staff, always helpful. Competitive rates that helped me regain my financial well-being.
July 2023
First Community Credit Union has always been great to work with. They did the processing of our home equity loan in a professional manner. I have never been disappointed with their service, and highly recommend them.
