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February 2024 by Starr Kearney
So sad for a credit union...one of the ladies today at the bank counter was incredibly rude for no reason. I believe in treating everyone kindly. Sad some others don't.
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July 2023 by Rod Hatter
First Community Credit Union has always been great to work with. They did the processing of our home equity loan in a professional manner. I have never been disappointed with their service, and highly recommend them.
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July 2023 by Korbyn Marler
I've banked here for 2 years now and they are very helpful and friendly. This is the first bank I've ever had and have never had any issues. I'm happy to have chosen them as my first bank.
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July 2023 by Otto Flores
Jennifer at the Florence office went above and beyond to help me square away my accounts. Very nice and very helpful. Pleasant and courteous. Only place I'll ever bank!
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July 2023 by zman no
They are always polite and courteous to to their customers always willing to help
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July 2023 by Barbara Johnson
The people that work there are wonderful and treat my daughter and I well
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July 2022 by Dewey Darold
Corey, FCCU Bank Manager at Florence Branch returned my call from earlier in the day. Even though they were short staffed on Friday, Cory reached out to me close to closing to answer my questions. What great customer service!
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January 2022 by v savath
Awesome as always :)
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September 2021 by Lois Harvey
We were hacked severely, having moved just moved to Newport we drove to Florence and Corey helped us so much. There were only two people working but they helped us so much by going above what we expected. They were wonderful so don’t let Corey get away.
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May 2021 by Austin Tryon
Have used a few other credit unions, and first community has been the best! Kirsten is always friendly and knowledgeable.
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April 2021 by dovey
Awesome as always :)
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January 2021 by Alyson Humphries
Kirsten always makes my trip there quick and easy. She's always patient and kind to me even when they get busy and is super helpful anytime I had any questions. Have banked with other banks before but this one is my favorite!
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July 2020 by Fred Foust
Friendly, helpful Staff and good rates.
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December 2019 by scott diggler
Kind, courteous and polite staff, it's always a pleasure to walk in, especially when the popcorn is ready
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September 2019 by Larry Popplewell
First day open account one of the young ladies working the counter was rude, more recently I deposited a fairly big personal check from another bank they told me there's a 5-day hold so I drove to Eugene to get the money that I needed that I couldn't get in Florence from first community and I was told the funds were released within 24 hours of me writing the check. It's since I just moved to the Florence area and I'm a relatively new customer they want me to wait the whole 5 days, they seem to have poor customer service. The highest interest First Community pays on savings accounts where you're not locked up for time is 1.% First Tech Federal Credit Union in Eugene pays 2.25% and you can access your money at any time. I deposited my check last Thursday and it's still going to be locked through Friday. So I drove to First Tech in Eugene got cash and i bought the vehicle I was trying to buy with no help from First Community which disappointed me greatly.
