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May 2022 by Kerri Scott-Lockhart
The owners???? Are awesome people. Very clean and safe.
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March 2022 by Eli cornelius
Love it.
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July 2021 by Deanie Wood
Aside from closing up access to tenants at 8pm it's just fine
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May 2021 by Dottie Curtis
Well run, clean units, climate controlled. T
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November 2020 by Sherri Wittenburg
Myself and my mom have used Florence Storage many times over the years. Laura and Nolan have always been good to work with and prompt with refunding deposits. Thank you both, we will undoubtedly see you again!Sherri & Mom
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August 2020 by Damon Carter
I would highly recommend this business. The manager is a very friendly, helpful lady. I recently emptied my storage unit and received my deposit refund quickly.
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September 2019 by Taunya P.
This place gets no stars from me at all, but I have to click 1 to post this.. After relocating from the east coast in July 2019, I rented a 10x10 unit here. At first, Laura, the wife and co owner was eager and happy to rent to me. However, the lack of professionalism began to show when I walked in to get the unit the day after speaking with her on the phone. She knew I was coming, because I told her I wanted the unit that was coming available that day. Instead of holding it like she said she would, she gave it to someone else. -- luckily she had another unit. So, 65$ deposit and first month 90$. Paid with card. Deposit being refundable with return of lock and both keys. September 1, 2019, I gave my 2 week notice when I paid my second month. -- on the day I moved out of the unit 9-12-19 I gave her my lock and both keys. Just like her policy requires. And she was so bitter and refused to get up out of her chair to go and view the unit. She assured me that she would send my deposit the following week in check form. On Tuesday, 9-17-19, I called her to follow up on my refund. This is where she became nasty & rude! When I asked her about it, she claimed she would mail it Saturday, maybe Friday. Then comments that I'm not in town anymore. When I explained that it didn't matter my location because I gave her my new address, she cut me off and yelled at me and said "if you were local still, you could come by and pick it up.....DUH." NEVER have I experienced anyone like this. So I confronted her about her words and she said "yeah I did say that." And when I told her she was so rude, she hung up on me. UPDATE: I received my refund on 9-20-19 with a thank you letter. I highly recommend to NOT use this place for storage unless you like being talked down to. If you have any integrity at all, you will be thoroughly disrespected.
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April 2019 by Steve Brooks
They have all size storage units, however I park my Toy Hauler there. Managers live on site... lots of security... right on 101... very friendly and helpful staff...
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May 2018 by Melissa Hastings
Great customer service,I'm still there