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November 2023 by Heather S.
Worst customer service ever...when called to inform them that someone used all our rewards to purchase gas, the attendant was completely rude and hung up on us. When we called and spoke to the manager she was abrupt and rude and said we had to call corporate which is fine, but she also said it wasn't her job to deal with things like this, gave me the number in a curt manner and hung up on us. I called our local Fred Meyer and relayed my experience and they were appalled. THEY WERE WONDERFUL AND SO APOLOGETIC. Florence needs to work on their atrocious customer service. The error was on their end and they should have owned the mistake and apologized, not been hostile and rude when we could prove we were 90 miles away.
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August 2023 by Gary J.
Besides long checkout lines, EVERYTIME I use the scanned clip coupons hardly any of them show up at the checkout stand. I don't know if it's because they have terrible internet coverage in their store or the app sucks, probably both. On my last visit, I lost about $15 in savings because of this. I clipped 11 coupons, but only one showed up at checkout. What a ripoff!!!!
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July 2023 by Lance B.
Worst fuel fill up station ever attendants were rude and unprofessional so bad to the point they thought they were cool laughing that they turned off the pump while i was filling up as a joke when i asked them to turn it back on so i could finish filling up they just snickered and said i could do it on my own!!! I will never stop here or shop here again !!! And if i was you i would t either !!!
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July 2023 by Carolyn N.
I like Fred Meyer for the selection and for my one-stop shopping center. I am getting used to the remodeled store and for the location of the products. There are more products than before so that is pleasing to me. On the downside I dislike that the employees shopping for their call-in customers are being in the isles with the large carts. Also the employees stocking shelves during the busy shopping hours are inconvenient to shoppers. It gets congested during those times. I use the self checkout most of time and I have that figured out pretty well so I find that it speeds up my time in the store.
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June 2023 by Teresa F.
Having never been to a Fred Meyer before, I was pleasantly surprised by the selection of grocery items, camping items, garden, household and fresh items available. The checkout staff was kind and polite, but other staff in various departments appeared to busy or disinterested to offer assistance with finding certain items. I would have given at least one more star, but the store itself wasn't as clean as you'd expect for a grocery store and the restrooms were absolutely filthy, as if they'd not been cleaned in days.
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May 2023 by Gary G.
We spend about $2,000 a month with the Fred Meyers in Florence, oregon 97439.I bought a rib eye steak for $24 that was the toughest steak I have ever had. They are buying cheap meat with no age and selling it at beyond market prices. I think we are going to start to go Eugene once a week for all our grocery shopping. Frey Meyers is not being a good local grocer And is ripping us off.
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May 2023 by Tracy Leverich
Customer service is by far Fred Meyers jewelry first priority.
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March 2023 by Wendell R.
This is our favorite Fred Meyer's in Florence Oregon. It's a pretty large store that has everything that you would want. What we like about it the most is that it's always clean never crowded and well stocked. There are some things that we found here that we cannot find in Portland, so we appreciate this store. We're here in town to pick up a few things that we forgot to bring with us as we hang out for a few days in beautiful Florence Oregon.
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December 2022 by Ricia Brown
Great selection and service.
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November 2022 by Lynnann W.
This is from a bi-yearly tourist's point of view. Plenty of parking and the attached gas station is convenient. They have everything. Literally. Full blown grocery store with everything you could imagine, plus clothes department, home goods/decorations/flower department, a whole jewelry store - it's like a small city inside. They're currently in the middle of a remodel but it's still super clean, spacious.... The people who work here have Always been sincere, kind, helpful and just a pleasure to chat with. For those of us from out of town, they also allow you to use their "ambassador" program so we still get the local discount. What's not to love?! This has been a home run for us for over a decade! Wish we had them in SoCal!
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September 2022 by Gabriella S Nin
I like them. Staff is friendly and they have good inventory. Prices are reasonable (for me) your opinion may vary.
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June 2022 by T. K.
Wow. Wish I could give negative star for this. Grocery store seems clean enough but the woman's bathroom is so very disgusting that I can't see how the rest of the store could be clean. Very dirty, chipped paint on the walls and stall door. Sink was filthy and when I lifted the handle to turn on the faucet the faucet lifted off of the basin. There were employees everywhere moving merchandise to other isles. They really need to think about using them to clean and find someone to paint and upgrade.
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June 2022 by Sheri M.
I normally wouldn't rate a Fred Meyer, it's a store. Understanding the remodel even during a remodel you have to clean the restroom. The women restroom was so disgusting. The paper towel were overflowing. No toilet paper. The walls had filthy, brown streaks running down them. A out house would have been cleaner. I didn't shop I walked out.
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May 2022 by Rebecca Kounz
Do you check your receipts? You better if you shop at this store. Several times I have been overcharged so I stopped shopping here for over a year. Recently, I decided to try again using their pick-up and go. As with all stores, the cost of your order is charged to your bank or credit card, then the final cost is charged and the original charge is cancelled. Only this store never did this resulting in an over charge of about $33. After waiting 3 days for it to be correct I called customer service. After trying to navigate their automated system I finally got a really person who then passed me off and put me on hold. Finally I was told it would be another 7 to 10 days before it would be corrected. Safeway will correct in less than 12 hours. I image even if this happens to only a handful of people a week at every one of Kroger stores they are making a lot of money off of your money. By the way BBB gives them an F rating.
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May 2022 by Pam F.
This store in Florence OR gets worse by the week Their clothing department teally SUCKS now They have removed most other brands now an have Their brand DIP which are made rather cheaply an most likely fall apart after washing Or odd brands never heard of with very High Ridiculous prices even with 40% sales NO Thank You! Its ashame for our already small town that they will not offer quality clothes in variety! Also they are clearing out most other brands now in all isles carrying mostly Kriger items Again sad they wont offer Variety of outside FAMILIAR brands Looks like I personally will be shopping more at Safeway now Thanks for NOT offering Customers More vs LESS!