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December 2023 by Christine Cole
We’ve only been with Osborne for the past four months. We have three puppies and so far their customer service has been fantastic. The vet has an awesome bedside manner. They explain everything and the cost. We were at Veneta vet clinic for the past six years, hour drive, two hour wait hour drive home. Different vet. Every time we went there staff was cordial. It was getting too complicated. Last week our senior dog had a seizure at home and did not recover. She had to be put down. I can’t say enough about all the staff at Osborne, how kind, considerate and empathetic they were under a difficult emotional situation. Thank you Osborne!!!
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October 2023 by Sandra Kuhlman
Great care. Super staff.
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October 2023 by Luanne Barrett
Great vets, helpful, knowledgeable and caring staff.
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October 2023 by Pamela Gates Parsons
Every visit gets better...
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September 2023 by Shelly Conlon
Best DR. in Florence, this is saying with experience at Vet Clinic's in Veneta, Eugene, Astoria, and Medford. The attention to detail, the exams, course of action plans, service at the desk, all superb. I always want people like you in my corner when my pets need help. THANK YOU FOR PROVIDING GOOD SERVICE & AFFORDABILITY!
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August 2023 by scott murphy
Not pleased at all - expected better from this vet since we have been there several times - Took dog in for an appointment and since she had another issues was charged an additional $200 for a so called emergency while we where already there for other services. This is just wrong. Taking advantage of people and pets when in need is not appropriate. After this, we likely will look for another vet that has more compassion and is not looking to make more money off others when in need.
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July 2023 by Oregon Coast Wildlife
Terrible vet, I’m so happy that I decided to start taking my pets to Veneta Veterinary Hospital. My new vet, Dr. Krome, is an extremely knowledgeable veterinarian and top notch human being. It was a relief to no longer have to deal with the Osburn business model of relentless hard selling of unnecessary procedures and their support staff who are trained to lie. It’s an especially vile business model in a retirement community, because those that Osburn is squeezing, with unnecessary procedures, are most often retirees who are living on fixed incomes. With Dr. Krome it was the business model of using his vast experience to diagnose, and then treat with the least amount of care necessary. Do yourself a favor and avoid Osburn Veterinary Clinic and take the beautiful car drive to Veneta.
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June 2023 by Captain And the Sailors
This place is terrible, our poor kitten olive suffered under the hands of these sales people. They were more concerned with sales pitches rather than our cats health. We took olive in for a spay, she came back to us bloodied and overly shaved. My wife and I stayed up with her all night because they reversed her anesthesia (probably because they gave her to much). Do not trust this clinic, they are after the money, not the well being of your loved ones.Update: ... I called(because they commented and said to give them a call) and got nothing but excuses from the Vet Tech Tabitha. She was so defensive that she ended up hanging up on me. Not the 5 star service that we paid for and were promised and certainly not what a so-called "loving facility" would provide. Olive will not be returning to this establishment, for her well being. Good day.Newest Update: Just finished a call with Dr Davis and again received nothing but excuses. All she was concerned with was me removing THIS post. I will not be removing this and they need to be MEDICAL PROFESSIONALS, meaning they need to be concerned when a patient is acting abnormal after surgery. Not Pleased and Never recommending this place, ever! May even actively protest this place with signage. This is not a "Karen" post, it's a "I give a s**t about my cat" post. Zero stars!
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June 2023 by george messersmith
I like the Vet's & Technicians however you simply can't get an appointment when you need one & are referred to emergency medical services in Corvallis. The tone and demeanor of the office staff is hurried & unsympathetic to your needs. However if you have a fluffy lap dog which has no exposure to anything, only needs vaccines etc., this Vet might be right for you.
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April 2023 by Beth Kerner
I've been taking my dogs here for years. Currently Dr. Barstow and Dr. Davis are who we see and I couldn't be happier. Both of these vets are very knowledgeable and up to date with current practices. They genuinely care as much as I do about my pets. The staff is top of the line also. They try their best to accommodate all the emergencies my furry ones get into.
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April 2023 by John Ross
Very wonderful people working here. We had an awesome experience today. Dr. Davis and Alex rock and Billie at the front desk has always been very pleasant to talk to! Thank you all so much today for taking the time to explain our cats' condition and setting a plan or treatment.
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April 2023 by John Lechuga
Very busy and quite hospitable. Explained their intentions in best methods to provide treatment for our loved pet.
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January 2023 by Anita Slack
Always caring, professional, and empathic! Wouldn't trust my boy anywhere else!
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January 2023 by Debbie Lemmer
We required euthanasia services for our old gentleman Goldie. They took us in first thing this morning. And treated us and our old companion with great gentleness. It was as painless as possible.
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January 2023 by Melissa Wilson
Highly recommended!! Absolutely amazing staff and doctor!!
