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November 2023 by Heather S.
Worst customer service ever...when called to inform them that someone used all our rewards to purchase gas, the attendant was completely rude and hung up on us. When we called and spoke to the manager she was abrupt and rude and said we had to call corporate which is fine, but she also said it wasn't her job to deal with things like this, gave me the number in a curt manner and hung up on us. I called our local Fred Meyer and relayed my experience and they were appalled. THEY WERE WONDERFUL AND SO APOLOGETIC. Florence needs to work on their atrocious customer service. The error was on their end and they should have owned the mistake and apologized, not been hostile and rude when we could prove we were 90 miles away.
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August 2023 by Gary J.
Besides long checkout lines, EVERYTIME I use the scanned clip coupons hardly any of them show up at the checkout stand. I don't know if it's because they have terrible internet coverage in their store or the app sucks, probably both. On my last visit, I lost about $15 in savings because of this. I clipped 11 coupons, but only one showed up at checkout. What a ripoff!!!!
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July 2023 by Lance B.
Worst fuel fill up station ever attendants were rude and unprofessional so bad to the point they thought they were cool laughing that they turned off the pump while i was filling up as a joke when i asked them to turn it back on so i could finish filling up they just snickered and said i could do it on my own!!! I will never stop here or shop here again !!! And if i was you i would t either !!!
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July 2023 by Carolyn N.
I like Fred Meyer for the selection and for my one-stop shopping center. I am getting used to the remodeled store and for the location of the products. There are more products than before so that is pleasing to me. On the downside I dislike that the employees shopping for their call-in customers are being in the isles with the large carts. Also the employees stocking shelves during the busy shopping hours are inconvenient to shoppers. It gets congested during those times. I use the self checkout most of time and I have that figured out pretty well so I find that it speeds up my time in the store.
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June 2023 by Teresa F.
Having never been to a Fred Meyer before, I was pleasantly surprised by the selection of grocery items, camping items, garden, household and fresh items available. The checkout staff was kind and polite, but other staff in various departments appeared to busy or disinterested to offer assistance with finding certain items. I would have given at least one more star, but the store itself wasn't as clean as you'd expect for a grocery store and the restrooms were absolutely filthy, as if they'd not been cleaned in days.
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May 2023 by Gary G.
We spend about $2,000 a month with the Fred Meyers in Florence, oregon 97439.I bought a rib eye steak for $24 that was the toughest steak I have ever had. They are buying cheap meat with no age and selling it at beyond market prices. I think we are going to start to go Eugene once a week for all our grocery shopping. Frey Meyers is not being a good local grocer And is ripping us off.
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March 2023 by Wendell R.
This is our favorite Fred Meyer's in Florence Oregon. It's a pretty large store that has everything that you would want. What we like about it the most is that it's always clean never crowded and well stocked. There are some things that we found here that we cannot find in Portland, so we appreciate this store. We're here in town to pick up a few things that we forgot to bring with us as we hang out for a few days in beautiful Florence Oregon.
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November 2022 by Lynnann W.
This is from a bi-yearly tourist's point of view.Plenty of parking and the attached gas station is convenient. They have everything. Literally. Full blown grocery store with everything you could imagine, plus clothes department, home goods/decorations/flower department, a whole jewelry store - it's like a small city inside. They're currently in the middle of a remodel but it's still super clean, spacious.... The people who work here have Always been sincere, kind, helpful and just a pleasure to chat with. For those of us from out of town, they also allow you to use their "ambassador" program so we still get the local discount. What's not to love?!This has been a home run for us for over a decade! Wish we had them in SoCal!
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June 2022 by T. K.
Wow. Wish I could give negative star for this. Grocery store seems clean enough but the woman's bathroom is so very disgusting that I can't see how the rest of the store could be clean. Very dirty, chipped paint on the walls and stall door. Sink was filthy and when I lifted the handle to turn on the faucet the faucet lifted off of the basin. There were employees everywhere moving merchandise to other isles. They really need to think about using them to clean and find someone to paint and upgrade.
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June 2022 by Sheri M.
I normally wouldn't rate a Fred Meyer, it's a store. Understanding the remodel even during a remodel you have to clean the restroom. The women restroom was so disgusting. The paper towel were overflowing. No toilet paper. The walls had filthy, brown streaks running down them. A out house would have been cleaner. I didn't shop I walked out.
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May 2022 by Pam F.
This store in Florence OR gets worse by the week Their clothing department teally SUCKS now They have removed most other brands now an have Their brand DIP which are made rather cheaply an most likely fall apart after washing Or odd brands never heard of with very High Ridiculous prices even with 40% sales NO Thank You! Its ashame for our already small town that they will not offer quality clothes in variety! Also they are clearing out most other brands now in all isles carrying mostly Kriger items Again sad they wont offer Variety of outside FAMILIAR brands Looks like I personally will be shopping more at Safeway now Thanks for NOT offering Customers More vs LESS!
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February 2022 by Bibster B.
The guy working at the gas station, I get it. He seems to have a mental impairment. But he's RUDE... Constantly ripping money out of my hand and speaks with absolute disregard for people's feelings. I've let it slide too long, he needs to be spoken to or placed in a environment he can work alone as he can't control his emotions.
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February 2022 by Alysha D.
There are some really nice people that work here, that being said, the last few times I went to get baby food over half of it was expired. I was at home when I noticed, otherwise I never would have bought it. And it seems that usually about half of my produce is garbage within two days, just avoid the spinach, broccoli, and tomatoes. I know COVID has been awful, but i feel that their ad that they always play about the produce , is a little bit of a false advertisement....
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November 2021 by Robin W.
Fred Meyers in Florence Oregon will not enforce the COVID mask mandate. It is not a safe place to shop.
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September 2021 by Mary S.
I shopped here yesterday and one of the employees was wearing a mask made out of mesh. These are worn by right wing Covid deniers who wish to comply with face covering requirements without really complying. I understand that it's hard to control customers who wear mesh face masks, but this was an employee who should be fired. What a selfish l*****