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November 2023 by Justin Kingston
WaFd Florence is a joy to bank with; the employees are very friendly, I have never felt stupid for asking them questions and they make an effort to know their clients by name. WaFd is a competent bank: they consistently provide a secure banking service with many options and account types to satisfy their client's financial needs.
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November 2023 by Katherine Gallagher
Employees at the bank are all lovely and there is good customer service there. However, I had major trouble trying to transfer money and their mobile app would not work. These two features are very important so I had to change banks.
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November 2023 by Katie Atkinson
Daniel was extremely efficient and informative. Happy with my decision choosing WaFd for myBanking.
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November 2023 by Aimee Skinner
Best bank in town!
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October 2023 by tammy evans
All employees are very nice and knowledgeable. They were able to open me an account on the spot.
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July 2023 by zagn zig
This bank has got to be the worst for customer service! The employees could not care less about helping with simple banking - opening / funding / account titles/ ect...they will not access your account details and seem to be just plain incompetent...
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June 2023 by edward mcguire
The people at the Florence WaFd bank are the friendliest I have ever met! They know me by name I’m not some big business owner, I’m just a local with a checking account. I love the banking at WaFd.
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August 2021 by Natalee Beatty
All of my WaFd bank experiences have been great! everybody is so nice and helpful! Megan was such a big help and very friendly and patient, definitely recommend!
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July 2021 by Sammi Henderson
OMG Washington Federal is a full service bank!! They are easy to find, right there in the Safeway gas station parking lot. The CD rates are higher than I've seen any where else, and they have a checking account that comes with Identity Theft Protection!! Go have a cookie and coffee and check them out.EDIT well here we are a year and a half later the bank has gone to heck in a hand basket. They shut their lobby for covid-19 and never reopened, everyone quit and went to a different bank, and all of the personal service ended. It was the people and the personal service that kept me there. I closed all of my accounts and they didn't even ask why.
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March 2019 by Sammi Lewis
OMG Washington Federal is a full service bank!! They are easy to find, right there in the Safeway gas station parking lot. The CD rates are higher than I've seen any where else, and they have a checking account that comes with Identity Theft Protection!! Go have a cookie and coffee and check them out.
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November 2018 by Will Decker
Can't say enough good about the people that work here. Great service!
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November 2016 by Andy JN
Good people, very helpful in finance.
