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December 2023 by Bill Henry
Had a strange and uncomfortable experience with Keira. I had to repeat my connection issue 4 times and she was still not comprehending the issue. It truly felt like she wasn’t trying to help or listen. It seemed like she just wanted me to leave. It was awkward and confusing.
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November 2023 by Brennen Armstrong
The staff was amazing!!! Keira helped me get a new phone for free, set it up and I didn’t have to do anything! She was so helpful! 10/10!!!
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November 2023 by Holli Weigel
Shout out to this store location and staff specifically to KEIRA!! Thank you for all your help and knowledge . Keria took the time to give me all the information i needed to make the best choice. Shes the girl you wanna go see . BEST EXPERIENCE getting a new phone i ever had . Thanks again for your patience and being so kind .
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November 2023 by Joanie Fitzgerald
Highly recommend going to the Gladtone T-Mobile store. Keira is excellent and will get you what you need. ??
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November 2023 by G.T. Harris-Kopkau
Amy was fantastic helping me with my modem exchange...thank you!
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November 2023 by Hunter Mann
I have been working with Amy at the gladstone store for Years. She is always a pleasure to work with from getting my kids their first phones to starting a business account. Amy has always been my GO-TO and she always will be. HIGHLY HIGHLY recommend her for anything.
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November 2023 by Brian Burgess
Rude and condescending store manager. Absolutely unacceptable behavior. Employees were friendly but not helpful in recommendations. Highly recommend the T-Mobile a bit further north on McLaughlin.
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November 2023 by Charish Toler
I went to the Gladstone location the manager and another employee helped me and they were very helpful and understanding of my situation I highly recommend going to this location.
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September 2023 by Maria Leitz
The manager was extremely impressive as she multi-task, guiding her staff and helping myself and 3 other people make our service pleasant along with guiding her staff.
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May 2023 by Tawnya Graves
My daughter and I had such a wonderful experience here. All 3 associates were super helpful and worked together to ensure that I had the best product along with the Best Deal. I loved the freebies they threw in, not because they had to, but because they went the extra mile in being kind. I definitely recommend this T-Mobil to everyone who cares to be treated well and with respect, which is hard to come by these days.
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February 2023 by Carrie, Quite Contrary
Initially my 1st visit was a nightmare because Elder, the manager, was a rude jackass. He is a very poor representative for T Mobile. He yelled at me across the store without knowing any of my circumstances, it was upsetting and resolved absolutely nothing so I went home and called T Mobile. They were aghast at his behavior and assured me that actions would be taken. Everything was video recorded supporting my claims, justifying my concern and reason for calling Corporate.Returned the next day when Elder wasn't there and had a phenomenally good experience, go figure? The staff was helpful and completely resolved all of my concerns, specifically Brad and Ariyana.That said, Elder should NOT be working directly with customers if he's going to be rude and nasty. It was a breath of fresh air having others assist me and not once was I chastised for anything. Elder is hideous and as stated earlier, he shouldn't be the first face customers meet because his professionalism is sorely lacking.
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January 2023 by Kay Sandoz
I was so incredibly impressed with the level of professionalism and helpfulness I encountered. I cannot say enough good things about the staff there.
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October 2022 by Tim Powell
Good service. Couldn't help me as they were out of the product I needed, but they were attentive.
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September 2022 by China Tolliver
Excellent staff and support. Just got an new phone and plan from this location and it was the best phone buy experience I've ever had, no lie we had a blast. I would highly recommended this location- go early and you'll have the store completely to yourself.
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September 2022 by Lorraine Olivia Hamberger
The employees at this location are so nice. Chris is just a gem ?
