221 Property Services is a business with mixed reviews. Long-term tenants appreciate the recent improvements in management, describing the office staff as friendly, approachable, and professional. They highlight that repairs are handled promptly and efficiently by honest and personable handymen. However, some customers have experienced negative interactions with staff members, specifically mentioning attitudes from Karen and Lisa, who can be condescending and unkind once upset. Despite these issues, there are also positive sentiments expressed, with some tenants feeling love and appreciation for the staff, especially when interactions are friendly. Maintenance service, particularly from Shane, is consistently praised for being friendly, helpful, and quick to fix issues. Overall, 221 Property Services has a reputation for good property management and maintenance, but experiences with staff attitudes vary.
Karen and Lisa both have attitudes. They are heartless and condescending if you get on their bad side. And once your on it, you never get off.
October 2023
I have rented from 221 for 9 years, but the last time I was there I was treated so rudely it almost made me cry. I know I rent from them,but they should treat me with the same respect I give them.
October 2023
Excellent staff, very efficient, I recommend them, they treated us very well
