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August 2025 by Cole Ready
I called to inquire about safe options for disposing an out of date+empty propane tank. The automated call system was barely audible at full phone volume, it didn't relate my verbal inquiry of 'disposal' correctly (sent to billing) and when I asked for 'operator' I think it connected me to a foreign call center; the operator recited a boiler plate response 'if you think the tank is damaged, take it local hazardous waste' and that's all of it.
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July 2025 by Dustin Rogers
Almost twice as much $ as Ron's Oil Co. Horrible service up to Roseburg area since they closed the Roseburg office. Different driver every time. Sometimes guys out of Sacramento or further. Charge you $420 just to pick up 120 gal tank when you cancel just to extort a little more money. Person from their non-US call center threatened to charge me for stealing the tank if I brought the empty tank to Grants Pass myself and dropped it off.
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April 2025 by Grants Pass Foursquare
Took multiple calls to get service. Technician didn't know what he was doing. Took multiple calls to get refund of over payment. Gauge problem still not repaired.
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November 2024 by Rebecca Allen
Deliveryman has always been very nice, friendly and helpful with any and all of our needs. Wonderful service.
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October 2024 by Brittany Saily
The guy delivering is the only reason to get stars. He was great. I miss having the office in town to stop in and talk with the representative there. I miss everything being in house and local. I miss the understanding and heads up about best prices and working with customers to make sure payments are affordable.
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September 2024 by Drake Kinzel
Wonderful delivery operators and drivers, and equally wonderful customer service. Due to unforeseen circumstances we had to cancel an order recently and not only was the operator friendly, efficient and helpful, we also received a full refund. Excellent communication and in general a great company, I rarely have such positive experiences with a company like this.
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March 2024 by Jacob Schock
Your driver filled my tank early all winter so I didn't have to worry about running out of propane.
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December 2023 by Justin Haley
This company is incompetent. Half of them don’t even speak English , never on time , over draw your accounts , never communicate & also mention never confirm your order you have to literally spend hours to make sure your order goes through DOING THERE JOB FOR THEM .
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November 2023 by Tammy Van Vleet
Stan was fantastic! Thank you for your service!
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November 2023 by aaron pate
If you own your own tank they wont even deliver to you unless you meet there minimum requirements .It doesn't matter if you wan 50 or 5000 gallons they want to know what you are running .what a joke !
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October 2023 by Lorianne Carey
The AmeriGas tanker truck (from Grants Pass) was illegally passing a dump truck pulling a backhoe on a double yellow line and a blind curve! Therefore the truck was FULLY IN MY LANE. I am so lucky there was a SHOULDER (not many roads in JoCo have good shoulders) so I could SAVE MY LIFE. I called and got a foreign call center and have received NO CALL from the local office, although I asked to be called back about this life-threatening situation. UNACCEPTABLE. DON'T SUPPORT THIS BUSINESS! Apparently they have NO REGARD for human life....just being behind on their delivery schedule therefore LOOK OUT FOR THESE DRIVERS.
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September 2023 by Christina Cunningham
Lane, our tech in Roseburg Oregon is amazing. Very personable and polite - give that guy a raise ! You don't find many employees these days that care about their jobs and customers !!!
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August 2023 by Bryan Tedsen
Had problems with the meter twice now. It has been fixed but no credits to my account for lost fuel. No rep has seen me on this even after several calls. Looking at other options. Service used to been better.
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August 2023 by anita hudson
As a small business, the call in order process is one of the most frustrating for ANY business we deal with as we have multiple tanks (5). It takes forever to walk through the process with the off-shore phone answer company (limited English skills). Then after the 30-45 minutes it takes to get the order(s) placed, it is rarely correct when they come to fill tanks. This time, only 2 of the 4 tanks we ordered filled were on list. This is absolutely typical for this process. We NEVER expect the order to be correct anymore, and by lowering our expectations to that low level, they are finally met (minimally). The on site delivery people are great, however, which is why we raised our review to 2 stars from 1.
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August 2023 by Lesli Kennedy
Representative was of no help. Could not explain her reasoning or answer my questions. Very disappointed!
