Floors To Go is highly praised for its excellent service and efficient process. Customers have experienced quick turnaround times, with floors measured, quoted, and installed in less than two weeks. The staff, including Chris, Tina, and Aristen, are described as friendly, knowledgeable, and helpful, making the entire experience smooth and enjoyable. Many clients appreciate that there is no pressure to purchase expensive flooring, and the staff provides great options suitable for various budgets. The company is also commended for its responsiveness, especially when addressing order issues or product concerns, demonstrating strong customer service. They are willing to work with clients on special requests, such as matching tiles or accommodating escrow payments for real estate needs. Customers find the staff attentive and eager to ensure satisfaction, whether installing new floors or resolving issues like bubbling or seams in existing products. Overall, Floors To Go is recognized for providing quality flooring and outstanding customer care, making them a trusted choice for both residential and real estate projects. Their commitment to quick, professional service and understanding customer needs sets them apart.
I spent a lot of time and looked a lot of places finding the best flooring. Here I not only found great flooring but customer service that went far beyond the common. Tina, the office manager, is outstanding at making customers happy. Thank you for a great experience.
April 2026
Had a great experience doing business with Tina. I didn’t have much experience in choosing flooring, and Tina presented many good options for what I needed and was very helpful in making the selection that was best for our home. I highly recommend Floors to Go.
April 2026
Great customer service and everyone was knowledgeable about the products there
