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August 2023 by Paxton Muschanow
I bought a vehicle from you guys back in February, which was a 2013 ram 1500 Laramie, it was an " As is purchase" in which that paper was in the glove box and I didn't know it was there. I do wish the road safe of the vehicle was met, I do not have a horn, and I have a crack in the driver side part of windshield. I also called the auto express lube to fix some more issues I found that the warranty I received should fix and I went through 2 different people just to be told that the manager wasn't in, and to give my name and number so he can call me back. It's been 4 days and I did not receive a call back from him. Other than that, I do love my truck she runs and drives great.
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July 2023 by Chuck Hildenbrand
Fast friendly and didn’t even try to sell me stuff I didn’t need highly appreciated and recommend
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May 2023 by Ken B
Overfilled my automatic transmission fluid got me in and out took a cord out excellent service, great price fast and easyServices: Auto engine diagnostic
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April 2023 by Jarrod Campbell
Tightened up a fuel line hose clamp preventing a fire in my Classic car. Was able to make price adjustments for rare filters which I brought which they did not have but were willing to provide the labor for. Thanks fellas!
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April 2023 by Terri W.
I had my car detailed at Paradise Auto Center. They did an excellent job. My car was a 2007 Nissan. The interior was light tan. It was very soiled. They were able to getting looking new. Another thing is my headlights were all cloudy. They used a special grinder with cement. The headlights look brand new and are supposed to last a long time. Couldn't be happier.
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February 2023 by win lac
Ok so I bought my truck from Richard at Paradise in Medford. I bought it 6 months ago. Had an issue with it last week and called Richard. He told me to bring it to Cody in Grants Pass and I thought to myself oh boy here we go. I bought the warranty because I was told it'll cover most anything. We'll see! Brought it to Cody and he looked the truck over, found a misfire cylinder 4. Looked at the warranty and yep its covered. Unfortunately the deductible is 100.00. The part I bought at Napa was only 74.00, so I bought it and Cody put it in the same day and sent me on my way! No charge putting it in. Cody gets a 5 star review!!! He really looked out for me!!!! Thank you Cody.Service: Auto engine diagnostic
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February 2023 by Billyduane Keen
My car had an exhaust leak and I wasn't sure if I needed it welded or replace so I brought it to paradise on a friend's recommendation. The service manager kept me informed through the whole process it was fixed quickly and the cost was very fair. The service manager was super nice and all his guys were equally nice. My car is running great and is so much quieter. Thanks cody you really saved me. Excellent job.Service: Exhaust
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October 2022 by Stuart S.
My car hasn't had a good wash in a while and came out like new! I definitely recommend this facility!
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September 2022 by jeffyrey jackson
I've had a couple oil changes done there. I wish I had a little bit more experience technicians.
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August 2022 by David Donovan
My Mopar was down...And...were back she sounds healthy now woohoo Shawn Haugen at Paradise Auto had my rides parts ordered and the top end rebuilt and dealt with warranty claims and had my car back to me in exactly one week. I highly recommend Paradise Auto for all your car needs book your appointment today! I have gone hereb3 times and have been very happy with them every time. Anyone who leaves a bad review is probably trying to get over on this business. I have never had a bad experience.Services: Air & cabin filter replacement
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August 2022 by Tim Ward
To whom it may concern,My wife and I come here periodically as needed for the basic oil change. Our latest visit proceeded with a slight leakage a few days and one weekend trip later. We brought the car back in and reminded the team we were here within the last week. After some inspection, the manager John instructed us of the situation. The oil plug needed to be replaced and since we have a record of being repeat customers, they would replace it for free.Of course we are very appreciative of the resolution and don't mind the wait time of 3 business days for the part to arrive. Fast forward to a phone call with John he took it upon himself to check further and determined that our entire drain pan needed replacing.Let this review hold weight for future reference. John goes above and beyond for the customer. He saved our car from more issues and again did NOT charge us what would have been a hefty bill. Thank you for the amazing service!Service: Oil change
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June 2022 by Nianna L.
A full detail inside and out is currently $225, which is a little pricy in my opinion, but it was so worth it. We have 2 huskies and go on a lot of road trips, so there was a lot of dog hair. There's not a single dog hair left in my car. High quality work. I also dropped my car off and they were able to do the oil change next door for $43. Nice to get them done at the same time.
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April 2022 by Jennah Powell
THESE GUYS WERE AWESOME!!!On my way home to California from Oregon my truck was overheating while going up grades on I-5. Pulled over in Grants Pass @ 4:45 in the afternoon & found Paradise Express. They were to close in 15 minutes, but they knew my urgency to get home on a Friday. Long story short, Express crew took the time & care to get me on the road again working after closing time, locating the needed parts & got me on the road again with no further issues. These guys were GREAT !! If not for Express I would have been stuck at least overnight. How they located the parts & then the repair was a miracle.I would highly recommend Paradise Express Lube to all. Thaks again Paradise Express for your care & getting me home safely with no issues or concerns.
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March 2022 by Kenna Beed
I've been going here for years. To get my oil changed. Cars detailed/cleaned. Always super friendly and knowledgeable. Never had any issues.
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January 2022 by Travis D
A wonderful place to get your oil changed happy upbeat employees excited to serve you ,John and the boys in the pit always got a smile on their face!Plus they are changing their oil over to a to a better brand and will be carrying red line Product.
