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August 2023 by Denise Michele
Printing on their color printer is one of the most horrendous experiences of my life. After they took more than $5 on my credit card, it would not upload my file and print it. I tried again. It took another $5 plus and would not in a reasonable time upload the file. Now there was a long line waiting to Xerox glaring at me. I was now late for a meeting and had to go empty handed. Days later I found that the unused money was never reversed. $10 plus dollars for zip! Thank you Staples! Went to Ray's printing and he color xeroxed it for half the price.
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July 2023 by Chip H (Chipinator)
Always have what you need! Ken was a great help! He was very knowledgeable and helped me get what I needed ?
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April 2023 by Toshia Frease
Bought my new laptop here.Wonderful customer service. Knowledgeable staff and comparable pricing with the best service and warranties packages available anywhere for those less tech savvy such as myself.
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February 2023 by Noahjohn Dittmar
An hour before closing, Mr. Valentine helped my 8-year-old transform her drawings into original Valentine's Day cards. Now, the kids in her class, the school-bus driver, and even the principal will receive an original and beautifully rendered Valentine's Day card. Thank you, Sir. You are a media-maestro with savvy skills and a kind heart. That means so much these days. Also, I got a good deal on some HP XL printer cartridges.
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January 2023 by Alicia Kinsey
Went to Staples this am, which I hardly ever do because the copy center is usually backed up and hard to navigate. However I was surprised to find "Samantha" a super helpful and extremely knowledgable employee. She excused herself from a customer she was working with, while the customer filled out something. Coming over and helping me. Wow! As a past manager/Owner of businesses I'm impressed to see this customer oriented, multitasking, pleasent, knowledgeable and extremely competent employee in an area she obviously takes pride in. So pay are attention management. Give the kudos she deserves. Good employees are to find. So keep her!
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January 2023 by Regina “LeMay” P
Avoid this store!!!!Closed their beautiful bathrooms to customers!!!!!I drink a lot of water and require access to bathrooms when I shop. They have code access or a clerk was opening the door for customers, but no more!!! I encourage management and store owner to find a solution rather than penalize your loyal customers by taking away their access to a bathroom. A store employee gave me a lot of bogus reasons of why you no longer open the bathroom door for your customers.I say avoid this store until they can open their bathroom up again!!!!!!!
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November 2022 by dee brown
In this day and age it's such a pleasure to get good service. The cashier Adrian was so nice and helpful. I hope he stays there as so many stores have a big turnover. Also the copy center there is great. Very helpful. And I have sent back Amazon packages with no problems! Great customer service!
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July 2022 by Jeff Ellingson
I Needed a 11x17 Color print as soon as possible. Ken and his Team did an amazing job, getting that accomplished. They went the extra effort to get it when I needed it, and it came out better than I had thought. Ken went Above and Beyond my Expectations, thanks ken , thanks StaplesA new loyal customer
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June 2022 by Shawn M.
This store did a complete 180 from last time I was there. The clerk told me that they had a new Manager. I will definitely be back, great customer service compared to my previous experience. Great job!!
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June 2022 by Slawina Slawowa
I dropp off my packages on Saturday morning with labels both of them .on Tuesday still no one pick them up ????? No progress on them ,now both of them are cancel ,because of late dropp off ???!!! And they dont know nothing about it
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May 2022 by Chelsea R
Frank in the print center was amazing today. I had a large format banner to print for my business and while helping me they made sure everyone was helped to the best of their ability. Letting them know they'll be right there, etc. As a previous Print Manager of 3 years at another print shop I would love to have this person on my print team. Thank you Frank for your service in the print world.Also, if you are needing Legal Forms and or a Notary head to MailBox Plus on 6th and Manzanita. They are all Oregon based forms not generic and always have a notary on staff. 22 years inBusiness.
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April 2022 by F. A. Hartsfield
Went in for a printer and walked out within 30 minutes with exactly what we needed. Polite and knowledgeable staff a real plus here.
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February 2022 by Ian Pearce
I'm amazed this place is even open.There are 5 women working today, and none of them are willing to leave their station for any reason. The whole store is basically at a standstill until they can find someone to grab things for them. We waited in line for 17 minutes with only two people ahead of us. 17 minutes, at 11 in the morning with 8 other customers inside. That's unreal.
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November 2021 by Cassandra Chamberlain
I don't even know where to beging to talk about just how absolutely fantastic your Copy Center representative Frank is. Words like professional, kind, curteous, knowledgable don't even seem to scratch the surface. What an absolute gem of a human. I came into Staples with a very sensitive project. I always get wonderful service there, but I was still nervous about it. I waited a short time in line while this rockstar of a CSR was greeting customers, answering the phone, helping the UPS guy, helping someone pick out a business card all at the same time and made it seem effortless. I mean the ENERGY that must have taken...and Frank did it with a smile and totally upbeat attitude. Frank went WAY above and beyond for me with my project. I am so glad Frank was there to save the day. I am blown away! He made a very tough project/situation into a very good memory.
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October 2021 by Allison B.
If I could give no stars I would. I had to go find someone to help me. When I said VERY politely "excuse me, can you help me" I got a very rude sigh and she abruptly walked to where the item was and with an attitude handed it to me and walked away. Her attitude was so bad that I just walked out without making a purchase and WILL NOT BE RETURNING!
