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“Jerry had the tire that I needed and when I realized I needed a second one he mounted and balanced both tires on my wheels and installed them for a discount. Great customer service and very helpful! Will definitely go back and recommend him.”
“A 5 Star service as always! The Manager and staff will always go out of their way to get me and truck exactly what I need. Their prices are always customer friendly! I learned a long time ago to build relationships with those who are helping you. Here in GP, PointS is the shop to build your relationship with. Thank you PointS!”
“Got 2 new tires installed and all 4 balanced. Super quick and fairly priced! Car rides nice and smooth again, they also checked my brakes and let me know how much life is left. Definitely my go-to spot now. Excellent Service.”
“Great work and best prices in town, but Dan who runs the cash register was very rude from the moment I spoke with him. Hopefully he was just having a bad day and this isn't how he usually treats his customers. I went in for two new tires and a rotation. When I came back for my car the tires were on but no rotation. I asked about it and said that I needed them rotated and he clearly was upset, walked away for 25 minutes completely ignoring me and wouldn't make eye contact. When I finally got his attention again to ask how long my family would be wating he said he'll get to it when he's done with everyone else who came in after me. I waited a total of 4 hours to get my car back and never received an apology for their mistake. I hope to get better service next time.”
“Recently had my oil changed and ordered a new brake light - interacted with the service advisor, technician, parts crew, and cashiers and there were all very nice and made sure I got everything I needed.”
“These guys are Always Busy. Even so, the work they accomplish with their customers is Top Notch! Always professional, Always go above and beyond, always smiling!”
“Great experience. I had a slow leak in my tire. They were very busy, so they said an hour and it was exactly an hour! I didnt think it would be since they were so busy but they did!! They found a pallet nail and plugged it for free. I was very happy and will definitely use them in the future!”
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“Last Thursday 8/13/25 we were on our way to a campground from Salem. We were following my Father and Mother in law who were pulling a 5th wheel... Unfortunately they ended up getting 2 flat tires along the way. We ended up in Grants Pass searching the internet, calling and calling for some help. Finally I ended up contacting Tire Pros and they had the tires my in laws needed... The reason I'm leaving this review is because it was 4:30 when I called (they close at 5:00) and we were about 15 minutes away, they said they would stay late to help us out. We arrived to be met by Kory the manager who took great care of my in laws who ended up getting 5 new tires. I didn't think that these types of people still existed in our world today and its wonderful to know that people like this would stay late to take care of some complete strangers. Thanks Kory and Tire Pros!”