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February 2024 by Star Pope
Very resourceful and efficient customer service quality!!
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February 2024 by Tiffany Shermer
Jacob was very helpful and knowledgeable. He was able to provide us with excellent customer service all while training two others. He made sure we understood exactly what our plan was, what the cost of the phone would be and set everything up from the service to the accessories.
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February 2024 by Whendi Poole
Jacob was amazing....super helpful, professional and friendly! He went above and beyond with exceptional customer service.
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February 2024 by Sissy Hurt
They were very helpful and professional, I enjoyed my experience with them.
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February 2024 by Tawnya Burgoyne
Katelynn was very helpful and friendly. My daughter and I went to the main office and it was packed with lots of people waiting. We went to this store and got immediate help. We were pleasantly surprised at how quickly we were able to get in and out.
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February 2024 by Angela Ward
Jacob was so friendly and helpful. I always have a great experience in this store.
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February 2024 by Jennifer Jones
Jacob was awesome and got me started rather quickly.
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January 2024 by Krista Knight
Jacob explained clearly and made sure we were getting what we wanted without spending too much . We highly recommend.
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December 2023 by Imashleyfloyd
Daniel at this store was awesome communicated well with us and even saved us money! Go check him out!
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October 2023 by Jacquie Holmes
Terrible. Accused my husband of lying. Was extremely defensive, would not work in with us at all. They sold my husband a phone with no sim card and would not own up to it. They have no knowledge of the phone corporations they sell for. Go to US Cellular themselves. I have cancer and they caused me a lot of stress. If I need my husband, but can't even contact him due to what they did not, unacceptable. Will never recommend. I will not shame the blonde who obviously has no customer service experience at all.
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October 2023 by Jeffrey Holmes
No you don't get any stars, although the only way I could post was to give you one. Very disappointed with the quality of this stores personnel. Even Verizon said that they will validate the extorted $$ to turn on a telephone, to tell me that I removed a sim card from. Fact is this very store sold me the phone without a sim, The LARGE blonde girl at the counter professed not once but 3x that I was essentially lying, and in fact removed the sim . Wait for it!! I am taking this phone to a tech, with a brain, and he will prove that this phone was never operated with a sim, and my current# which I have had since 2006. Yes she was most likely struggling with high school. Oh yes and after calling me a liar, IT proposed that I was the disrespectful one. I did report this store to U.S.C. they actually said that this is not the first complaint about this girl. If I were corporate U.S.C. I'd have her fired, and audit the franchise. Unsatisfied customer
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September 2023 by Sue L
Daniel and his staff are amazing to work with. Great customer service to get the phone and plan you want.
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September 2023 by Jerry Dodd
Super helpful. We had lots of questions when adding another line and purchasing two phones. He never showed frustration or tried to hurry us.
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September 2023 by derrick sutton
Logan was great! We had great conversation and he seemed to be very knowledgeable. A bright young man, you are lucky to have him!
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September 2023 by Melanie Barker
Katelynn and Kayla were awesome customer service very pleasant people and I will be back again. And water boy was awesome too!