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February 2024 by Haley Fleury
I wanted to share an experience I had that would probably have been an unpleasant one if it weren’t for the amazing actions that one of the female workers chose to do;So I never really knew about the rewards you get and how you get money for purchases and what not so when they told me about it I signed up for it of course who wouldn’t? And so after gathering up some cash rewards I finally wanted to redeem them and I had no money for cigs so I thought it would be great if I could use the reward money for that, well low and behold the woman tells me that that is one of the things you can’t buy with the rewards (wish I knew that beforehand) she stated you cannot get any tabbaco products or milk/dairy products with the money you get as rewards, but anything else you can use it for. I was only there to try to get the one thing and so I basically said well that sucks thanks anyways I guess and I went to go out the door, and all the sudden I hear the other woman say mam here and she literally gave me a pack of smokes that had a couple cigarettes in it because I wasn’t able to purchase the cigs with the reward cash and what not hands down amazing woman right there and she deserves a raise! She had brown hair was rather fair skinned, how I wish I could have gotten her name so that she could be recognized more for her amazing humanitarian soul!
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February 2024 by Liquid Light
2x month. I call in prescriptions. I go to store after suggested pick up time, wait in a LONG line. EVERY TIME!!!! 2times a month! And the order is not ready. Even if I go in a few days after it was to be filled. Then I have to wait in long line again. Difficult because I'm a caregiver for someone I cannot leave alone. The excuse is there are not enough employees. If a prescription says it's to be filled on a Monday, why is it still not ready on Friday? Horrid horrid horrid experience twice a month!
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January 2024 by Art Hauptmann
Bought a gift card sent to a friend ended up having a zero balance thought might be good idea to tell a manager who could not care less that the card was bought in her storeCareful of gift cards purchased there
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December 2023 by Mark W
Sadly I need to agree with other folks at this time - avoid getting your prescriptions filled here or signing up for vaccinations (it just took 45 minutes wait for my preschuled appointment).During that time I got to hear the staff talk about how tired and really didn't want to be there, but would rather be home watching TV. Very unprofessional.Best for last when I asked about my prescription and why it was delayed, they told me that the pharmacist did not agree with my prescribing doctor and that my doctor had to contact the pharmacist before they would release the medication - I've heard a lot over many years, but never this one.So, if you have other options, stay away from here, at least for now - this is the third pharmacist in a year so who knows
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December 2023 by Ron Litland
Had Lacy as a cashier, she was amazing and up beat, helping with a fedex drop off, coupons and saving me a bunch of money. We need more employees like her! Thank you Lacy!
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December 2023 by pdq
Ordered a brand of drug that didn't have talc (asbestos), but the pharmacist Cyrus decided to cheat me, and ship a brand that had talc. This brand was arranged by Walgreen's Regional manager who spent a substantial amount of time, and effort to have the drug shipped from a warehouse back east to the warehouse that serves Grants Pass, OR, but the Grants Pass Walgreens decided to ship the wrong drug anyway. I telephoned Grants Pass Walgreens on 11-27-23, spoke to the pharmacist Cyrus who was defensive, and said that's the way the doctor wrote the prescription, but the doctor's prescription could have been filled with the right drug since prescriptions don't typically indicate a brand specific. I'm no expert so even if the prescription was wrong, the pharmacist had an obligation to either request a corrected prescription from the doctor, or notify the patient, and failed to do either.This is a bad pharmacy with a very bad, and dangerous pharmacist who works there by the name of Cyrus.
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September 2023 by Ralph Newton
The horror never ends. If you have anything besides a refill you can put in online or on the phone you literally have to drive to the store to talk with a human. By far the worst in this county
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September 2023 by Michelle Anderson
They need to hire more pharmacists and pay them a decent wage. Pharmacy isn't open on weekends or holidays now.
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July 2023 by Sheila Callahan
Clean, well organized storeLady at front check out on Saturday could use an attitude adjustment. I'm older as well and not that fond of working with the public, but being nice to customers seems to make your day better. When you are nice, you don't have time to be rude to people.
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July 2023 by Jordan Redmond
Absolutely terrible. Phones not answered, prescriptions not filled and completely short staffed. Even their own store manager will not help the pharmacy when they are in need. Don’t waste your time and money with this store or corporation.
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July 2023 by Allan Howa
Absolutely awful….. on hold twice for 30 minutes and finally they just hung up on me. After 3 hours of trying to pick up a med sent from my Dr they told me they didn’t have it. Their phone service is the worst. How does this place stay in business. I am 71 yrs old and have dealt with pharmacies before. They are the worst…. My Dr sent them the request order Fri early morning.
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April 2023 by Harlan M.
I got Covid, I got a prescription for Paxlovid sent into this Walgreens. I called to have curbside pickup since their drive through is closed and they wouldn't answer the phone . The automated phone system is a dead end too. I ended up having to go in with COVID and stand in line. They then couldn't find my prescription. I started to drive home (which is far away) and they called and said that they found it so I turned around and went back. I still had to go in the store with COVID. (I was masked). I sure hope that I didn't infect others. I wont be going to this Walgreens again for prescriptions. The pharmacists are not there on weekends either so I couldn't get my script until Monday which is a major inconvenience. I'm going to try to find one that is open on Saturday s.
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April 2023 by Andrea G
Pharmacy specifically. Short staffed, the phone is not answered, drive through is closed. I do not at all blame the workers, I blame the company. I think I am going to change pharmacies because the company doesn't look like its going to be fixing anything soon and medication is extremely important for people. My medications have been shorted meds, have been over a week late being filled, and if I am without some of my meds, I will suffer. (Again, this is a company issue. The staff is great and does their best.)
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March 2023 by Dave Kendall
After 18 hours still no information on a prescription status. The phone tree is a hoax. Was on hold for 90 minutes and never side get to a speak person.
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February 2023 by Jeanie Legaspi
Pharmacy drive through extremely long waiting 20+ cars ahead most of the time no matter what time we go!!! Staff in store stressed out!