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January 2025 by Abbi M.
Wouldn't let me do a cash deposit into someone's account because of "fraud". I could understand this if it was a check, but if you are verifying the legitimacy of the bills before depositing then this is just a silly rule. Really wish big banks would think like normal humans.
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December 2024 by JENNIFER BRANNON
Was just in as a business account. I was made to wait to the side Because they had to get me quaters. They continue to help other people while making me wait. I guess because they were more important than my transaction. And then the lady who is in charge comes to me with the quarters and ask me for the cash that the teller has already taken. Doesn't believe me goes over to the teller, makes me wait even longer. To confirm that something that should have already been confirmed before.You came to me with the change. You guys need to be more professional besides making us wait forever. All Wells Fargos are trash. I personally bank with Chase. But.
For the last 7 years, I've had to come to this bank to do deposits for my company. And has always been a bad experience.
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November 2024 by Travis G.
Not enough tellers, and takes to long to wait in line. Three people working behind the counter and only one teller.
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June 2024 by Kevin Sutton
Always friendly and treat you like you are the best customer.
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July 2023 by Paula K.
Received a check in the mail from Silicon Valley Bank. Looked too good to be true so went into Wells Fargo for advice. A very nice gentleman named George helped us and pointed out that Silicon Valley Bank is now permanently closed. He told us how this could have been a financial disaster in so many ways. It was just another scam. I have been with Wells Fargo for 25 years and once again they have been very professional and of great service!
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June 2023 by John R.
Getting pretty tired in the lack of customer service! Been banking with Wells Fargo since 1994! ... here for over seven years with little to no issues until this year! Once they failed to communicate when my debit cards was compromised, and now anything past 6 months you can kiss goodbye! Mind you I have 4 accounts with Wells Fargo to include three business and one personal. Today went to the window just to deposit a local check in one of my business accounts. Apparently, Dillon couldn't figure it out and instead of asking for help from a peer he blamed me for this issue! yeah! Great customer service! NOT! There is definitely a problem with their training of employees so with that being said once I have the time I will be removing every penny and closing every account! They no longer care about the customer! OH and don't get me started on their nickel and dime fees! Go bank with CHASE!
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January 2023 by Juan Garibay
Nice and very helpful people
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January 2023 by William Carey jr.
Just went in there to tell them my brand new credit card that I just received and activated because my old one got hacked already has fraudulent charges on it! All I got was why don't you go home and call the number on the card I expect a little more from my bank people than that I think it's time to change Banks but I guess what's the point everybody's getting like that nobody really wants to help anymore sadly
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January 2023 by Dolly Mealey
The ATM on Williams Hwy has been out of service for over a week. Normal for that ATM is out of service for 9 days out of 10. When is it going to be fixed? If ever? When the Out of Service sign is up, there are usually 2 other options when it is working. Those being No Cash Available or Depositing not available.
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January 2023 by Kat Deedee
Friendly and helpful people. They took the time to explain why I couldn't do a transfer and helped me figure out a way around it.
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January 2022 by Static Art
Discriminatory practices. Will not recommend to anyone
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January 2021 by Jesse Lee
No fresh fish
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January 2021 by J W
Staff is helpful and professional
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January 2021 by Jeremy McElroy
Staff is always super friendly and helpful. Never had any issues here. Never personally had to wait too long either.
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January 2021 by Jesse Appling
Once again they're holding a Wells fargo check going into a wells fargo account. Closing branches and cutting hours prob time to just switch banks!
