-
February 2024 by TheGarciaV Family
Great customer service!! Easy, no struggle!!
-
February 2024 by jesse ward
BIG shout out to Austin for consistently going above and beyond! His expertise in securing the perfect rental car multiple times made my trips hassle-free. His kindness in ensuring I stayed warm during a winter ice storm after closing hours as I waited for my Uber ride truly sets him apart. He continues to give exceptional service and is a total asset to this Enterprise team!
-
January 2024 by Breanna Dickinson
The Gresham office team are very professional and wonderful to work with. I have a car in the shop and have had to rent sporadically and the texting system was so easy! Would recommend them in a heartbeat for customer service, convenience, and daily rental price is very fair!
-
December 2023 by Brittany Wheeless
Wanted to give a shout out to Rochelle, she has always been kind, friendly and very resourceful. Thank you for all of your help today, I know it was a bit crazy! I am grateful for your patience and understanding. -Brittany Rivera :)
-
December 2023 by R O.
Despite not having a full size suv on their lot as I reserved, I will still rate them 5 stars for the effort to make things right. The biggest vehicle they had was cross over which would not have fit my family comfortably. Justin suggested that he could have someone from the other Enterprise lot bring a bigger vehicle over or rather than me waiting I could take the cross over to that lot myself and swap it out. It was only a few minutes away so I didn't mind. Justin also offered a gas compensation for my time spent exchanging vehicles. It was a smooth process and before I knew it I was in a vehicle that suited my family. Thank you, Justin!
-
November 2023 by AMAD POLITE
My wife Caroline and I are Platinum members with Enterprise, and although we frequent the Stark St location. We found the rental that we picked up today to be rushed into service for us. Although the insurance adjuster went out of his way to get us approved for a mini van, we were afforded a Toyota 4Runner. Nice car in general, but ours was half heartedly washed, and quite noticeable. The rear jump seat is just that(a jump seat). There was still personal items from the previous rental inside. We intend to contact the store tomorrow for something else, putting a family of six in here is just tight. Maybe it's because this was a insurance paid rental, but out of the many many transactions with Enterprise over the last couple years it left us shocked at the choice we were offered. An yes there was other vehicles available.
-
October 2023 by Jns Azul
Keith picked me up at Caliber Collision in under 10 minutes and drove me over to Enterprise, where a clean car of similar size as my own, was waiting for me. Justin quickly processed the paperwork and I was on my way to reach my medical appointments. Justin and Keith were both friendly, courteous, kind, and efficient. When I returned the rental, I was able to leave it at the repair shop without worrying about dropping it off at Enterprise and back to the repair shop. Thank you Justin and Keith for a seamless rental experience.
-
October 2023 by Jasmine Kauffman
The branch rental manager Justin Salomon went above and beyond to work with us when we needed a rental car while our vehicle was being repaired. He was honest, professional, dedicated, and unbelievably helpful. We truly can not say enough good things about him. He made sure we were well taken care of and satisfied with the process. Our rental vehicle was meticulously clean, had low mileage on it, and got great gas mileage while driving. We will continue to utilize this location for our rental car needs after receiving such top tier service and having only positive experiences here.
-
August 2023 by BatAshley Builds
I booked a reservation at 11 AM. And they did have the courtesy to call and let me know They currently had nothing but they should have something by 1 PM and they would give me a call back. I told them that I had to be at work by 7:15a ( So I was already really late.). And I really needed to get to work but I would wait for their call. They did not call me back by 1:23. So by the time I call, they let me know they still had nothing. Moral of the story is you should definitely just try to find a car somewhere else if you are on a time crunch because this location .It's not guaranteed to pull through. Enterprise as a company is fantastic, though.
-
July 2023 by Scribbles Boo
I have literally been on hold for 20 minutes waiting for someone to answer the phone. It’s Friday 06.07 and 3:30pm pst… and then when someone DID answer the phone they hung up… it got silent I heard nothing… then *click* the call was ended. I have no way to get there to just walk in to get help…. I call back and someone answers the phone and says that he doesn’t really know what to do so I have to wait for a call back… time is of the essence I have to go to Sandy to pick up my personal items for my totaled car… I need to schedule a time with them… and can’t until I know when my rental car will be ready.
-
July 2023 by Aaron Lamb
very good sales team, good location and good cars.This was the 2nd time I've rented here and if I need a rental again it will be at same location.
-
May 2023 by Jason Chase
Was having a rough start today and Tyler helped a brotha out. Going mobile like the song said..
-
May 2023 by Jeanie Nonyabiz
Bad cars, electronic issues. Car would not lock, unlock. Too many trade ins. Treated like it was my fault. Never my fault. Mechanical issues. One dumpy old stained car. Mngr would not do a walk around even. I refused that old, stained, bleached car. It smelled bad.Told they had a car "good on gas". It was a bmw SUV. Used Premium gas only! ?
-
April 2023 by Jeffery Schnepp
Easy to work with. However the car we got was very messy inside. Looked like a baby got sick in the back seat.went back inside to let them know. Staff came out with rag and just wipe the mess. Still smelled bad.
-
February 2023 by l33tpvpness
Had a great experience getting into a rental today. Thank you for the help contacting my insurance and getting the payment set up through them. Was very easy and pleasant start of the week now I have transportation again. Asli and staff were great
