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April 2024 by Justin Swanson
The lady with the mustache behind the counter was extremely rude.
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April 2024 by A L
Very bad pharmaceutical system and poor customer service
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November 2023 by Heidi P.
If you like going to the DMV you'll love this pharmacy.
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October 2023 by Hunter Farnbach
I always get notifications that my meds are ready to pick up when they in fact are not. Today I waited over an hour for a med that was supposedly ready just the day before. I don't know if they lost it or never filled it in the first place but they kept telling me it would be another 5 minutes and now that I've got it (and I'm late for work) it's the wrong dose! This is the worst pharmacy and honestly I blame Freddy's corporate policies over the actual employees most of the time but literally your job is getting dosages right. Do better.
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October 2023 by Emmett Lutz
Been dealing with this pharmacy for over a year, and the vast majority of my experiences have been negative. Very rude pharmacy techs both in person and over the phone. Constantly being told prescriptions are ready and then they are not when I go to pick up and staff gets mad. I would recommend filling your prescriptions literally anywhere else.
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October 2023 by Jordan Archer
Waited in line and got to the front when they Told me they were working on my prescription and I’ve since been sitting in a chair for upwards of 20 minutes still waiting for them to put 20 pills into 1 bottle. This is insane
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August 2023 by Kathy
When I call - I'm asked to please hold with no opportunity to respond. I continue to wait - until I'm told to please hold - - - once again with no opportunity to respond. Very rude. Don't know if anyone cares.
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August 2023 by Amayrany Gomez
Absolutely horrible. I called 3 times within 30 mins first time in on hold for 10 mins no answer, I call back wine some lady with a thick accent answers puts me on hold after waiting for 20 mins I hang up and call back again no answer. I was trying to see if my prescription was ready before I arrived to the pharmacy since I have two newborns. Trying to save myself a trip and time, I go in 40 mins later I wait in line and the lady ( red hair thick accent, rude.) “name, what do you need.” She was extremely rude I let her know about me trying to call and not being able to get through, she just says “not ready, it’s here, gonna be an hour.” HORRIBLE. I’ll take my business elsewhere. This location is 5 mins away but we have been driving to Sandy location and will continue to do so.
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June 2023 by Kyle
Theresa at the pick up counter was very rude and should not be customer facing. I overheard a conversation with her a someone who was trying to pick up a prescription for a family member and she was unnecessarily mean and aggressive in her language and tone. I will not be doing business with this pharmacy again.
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June 2023 by Breeann Sternberg
I have been waiting over 6 weeks for a medication. It is out of stock due to a shortage but I have been told different information each time I’ve called. The individuals who answer the phone are short, disengaged, and unwilling to help or provide clear and concise information. I would not recommend using this pharmacy. This is not the first medication issue I have had but 6weeks is too long to go without a medication and without any communication from the pharmacy unless I reach out and even then it’s different on every call.
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June 2023 by Messy
Theresa at the pick up counter was very rude and should not be customer facing. I overheard a conversation with her a someone who was trying to pick up a prescription for a family member and she was unnecessarily mean and aggressive in her language and tone. I will not be doing business with this pharmacy again.
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December 2022 by Alyson Leigh Huntting
in- store sale prices not scanning correctly ..continual issue and nothing being done to resolve this
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December 2022 by Svetlana Selivanov
Love this store! Love the management and staff
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November 2022 by Ty Phanthongphay
Worst customer service! Always has to order medications! Never get your medications when you're suppose too! Need new management!!!!! You can't be playing with people medications!!! Your a pharmacy, have medications stock up! People need there medication!!!!
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October 2022 by Pamela Halbrook
don't go to the gresham store on Burnside. Apparently their checkers don't bag anything. They stand there doing nothing, letting the line back up watching elderly people struggle to bag and load their cart back up. Terrible customer service. You should be ashamed.