-
December 2023 by Nicole D.
Great customer service & good selection of furniture. Delivery doesn't take too long unless you're getting something needing customization.
-
December 2023 by Kam G.
Staff was friendly but the pricing was so confusing. They are "closing....to restructure" they they have the "sale price" the "store closing price" listed. Then they have random tags showing a discount % which is off the sale price not the discounted price and it comes to a different price. Oh and on top of that they are open to negotiation. So many different things to consider and deal with on pricing. The pricing is insane!! Even the "sale price" on items is super high. The sofa I looked at had a sale price of $999 and a store closing price of $798. I swear I saw this sofa at another store for $599. So high prices, friendly staff, and a fake store closing sale. Sounds like this store is just trying to make some money from people who think they can get better price from a fake store closing.
-
September 2023 by Blane Hartleb
WOW... No pressure...awesome deals and good people. I was really shocked. So much different from other furniture places. Thank you so much. Love our new couch.
-
August 2023 by Rebekah B.
I came in twice in the last week looking for items to furnish my new apartment, and both times, I had wonderful experiences. The first time, I came in with my mom just to look around and see if there was anything they had that I might like (there was! They have gorgeous and high-quality funiture in a wide variety of styles), and we had a very pleasant experience with Lorrie R. (the general sales manager). He was helpful and friendly, and did not get pushy with my mom and I. It was this positive experience (as well as a pointedly negative experience at another furniture store nearby) that made me want to do business at this store.Fast-forward to today, both my parents and I came in to look around and make some decisions, but the selection, prices, and service were so greatly above and beyond my expectations that I purchased nearly every furniture item I need to move with the help of sales associate Marina H.! BIG THANKS to the folks at Furniture Connexion :DI'm sure all their sales associates are lovely, but work with Marina or Lorrie if you have the chance - you won't regret it!
-
June 2023 by Isaac Hanset
Had a great experience buying our couch. Thank you Lisa for being friendly, informational, and not pushy.
-
June 2023 by Cineron System Lords (Cineron)
Engages in illegal advertising via "store closing" advertising on Facebook that have lasted longer than 90 days. Oregon permits these sales only once a year and can not last longer than 90 days or beyond the notice of intent. These are otherwise known as "sham sales".
-
April 2023 by Tammy Dillard
Lady very helpful .good prices.Thank you .i bought a recliner glider.brand name "best" made in USA
-
March 2023 by June M.
Gresham Furniture Connexion sold two large chairs to my mother. When their delivery drivers arrived, they charged her an additional $40.00 per chair just to move her old chairs out of the room, into her garage, in addition to the $150.00 delivery charge.When my mother was able to examine the chairs more closely, she realized that they were of extremely poor quality and were not the color she had chosen at the store.When she tried to return them, immediately after delivery, the store charged her to pick them up, and refused to return her money, offering only store credit.Furniture Connexion sales personnel misled and took advantage of my mother, selling her poor-quality furniture at an inflated "sale" price, promising free delivery and a warranty, which didn't exist. Then they refused to let her return the unsatisfactory furniture for a fair refund, on the same day it was delivered.They are a horrible company. Do not do business with them.
-
February 2023 by Bonnie S.
So far my husband and I have had a great experience at Furniture Connexion. We were there last weekend looking for a new living room couch, loveseat, and chair. Also we were looking to buy a sectional for our family room.I'm happy to say that we found everything we were looking for.Tom was helping us and was low pressure and helpful. He helped make the whole experience pleasant. We are so happy we stopped into Furniture Connexion, before we drove all the way out to Mor's; which was the place my husband was wanting to check out.We live in Gresham so I suggested we check out Furniture Connexion first. So glad we did! Thanks Tom for all your help!
-
January 2023 by Wendy Z.
I bought a bed and bedroom furniture almost two years ago from here. I love it! That being said, I moved away about three months ago all the way across the country, and a piece of my bed was missing. I called Furniture Connexion, and they found the part and shipped it for free! Thanks for such excellent customer service. I really appreciate it! Special thanks to Tony in customer service.
-
January 2023 by Sanford F.
This company is the real deal. Very high quality products at quite reasonable prices. I furnished an entire apartment working with Tom. No pressure and 100% customer centric. After over a year, I walked in and he remembered most everything I bought. I was looking for a small end table and he lead me to exactly what I was looking for at a price that beat all the pressed board stuff on line. Furniture? Do yourself a favor and go see Tom @ Furniture ConneXIon in Gresham! Highly recommended
-
November 2022 by Tami
Our sales person, Tom, was very helpful, professional and friendly. He let us peruse the showroom, checking in periodically to see if we had questions or needed help. He didn’t push to buy and no sales gimmick. He was straight forward and honest. We were on a budget. We found a living room set we really liked. He went out of his way to work the numbers and got us the deal plus a little extra.The delivery men were prompt, communicative, and very professional. They took great care in removing our old furniture and placing the new.This is the second time we’ve purchased from Furniture Connexion. Both experiences have been positive and easy.I will purchase from them again. I highly recommend them to anyone looking for reasonably priced furniture and great customer service.
-
November 2022 by D. E.
No frills, but their prices seem cheaper and it's not shlock. Even as cheap as internet only stores. Name brands. Not pushy, almost feels aloof at first. That's cool though because you are given a few minutes to try it and they will get the job done. Also, for now anyway, no long wait for it to be manufactured/ordered. It can be ready in a day or two. Really helpful website. Delivery is as high as everyone else. Bummer. Movers may be "third party" so ask if you need it? I still prefer to do that myself. (While we're young). And if local, it's always cheaper to DYI. Pick up either here or at NE Portland warehouse. Check these guys out. Sort of reminds me of a bit like Levitz that they don't hover over you, without the car salespeople tactics like at some furniture stores. Plenty of models on the floor to try before you buy.
-
October 2022 by Jessica Quaicoe
Great selection, excellent customer service with no high pressure sales. Tom gave us a great deal on the furniture and other items we purchased for our guest bedrooms. Will definitely come back to purchase more in the future.
-
September 2022 by Regan Mukpik
The furniture was great quality and perfect for my first apartment. The store has a lot of variety so I had no problems finding something I liked. The customer service and help I received from the staff was exceptional and I would highly recommend them. Lastly, the delivery process was also easy.