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June 2025 by Kiefer Buhl
10/10 will come here for all my auto body needs! Phil was so nice!
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June 2025 by Fight Night ELITE
Very professional
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April 2025 by Chandler Frey
Top notch service. I recommend for quality of staff and service.
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September 2024 by kyle nelsen
We just got our Highlander back from them a week ahead of schedule and the work looks great. They even cleaned the whole interior and exterior of the the car. The communication via text was great and working with Phillip at the front desk was a pleasure. If we ever need to have work done again I would not hesitate to come back to Gerber Collision on Powell in Gresham.
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August 2024 by Jason Hoygaard
Don’t go here. They have dropped the ball. I went to pick it up and there was an area about 10” x 1” that they missed. I would think a professional shop would keep it at the front of the line for their screw up and not put it at the back of the line. They said they would fix it. What shop takes over a week to fix an area so small? I am still waiting. They have yet to update me on when I will get my truck back now. Do not go here if you want your vehicle back in a timely manner.
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July 2024 by Matthew Mumau
Stay away from this business. My wife got her car worked on here after smacking into the back of someone. Pretty minor damage but when she got the car back they 1) never fixed the windshield 2) refused to address a NEW check engine light and tried to convince her that it was unrelated to the repair they did. After figuring it out myself I found the air box was sitting OPEN the whole time causing a P0171 too lean code. 3) put a new headlight in and never adjusted it so I found out this whole time she has been driving at night with a headlight that points into the ground three feet in front of her car. I don’t know how she saw anything and she didn’t know any better bless her heart. I finally noticed and had to fix it.
Look I get it mistakes happen, but denying it on the phone with my wife thinking she doesn’t know better is absolutely unacceptable. This could have cost her a ton more money if I didn’t investigate it. Shame on y’all. 2 stars because they DID end up getting done on time.
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May 2024 by Faith A
From dropping off the car to picking it up, the whole experience was great. They were in regular contact with me throughout my repair, keeping me updated and informed. My car looks great, I can’t even tell where the damage was! I would recommend their services to anyone needing repairs.
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January 2024 by Flo M.
Best service I’ve had in a while. Got my vehicle done fast! 10/10
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December 2023 by Iris Franklin
Philip is really awesome and does his job exceptionally well! I love his energy and positive attitude. He truly made me feel better during such a stressful time in my life. Thanks Phillip! *High five! ?️ GREAT CUSTOMER SERVICE!
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November 2023 by Brian Opp
Great customer service and their work has a lifetime guarentee
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October 2023 by ebony quinones
I was there needing help with an estimate now when I first walked in idk if the guy at the front desk was having a bad day or what but he just seem rude how you may as first?! Well when I walked in I said hello no response rude! I asked to speak with the lady was doing my estimate he just came off with this snotty attitude. When I did meet up with the lady she was very nice fast and to the point. As I was leaving my car shuts off and me thinking it was the battery I thought I could get a jump and be on my way well when I asked the guy at the front desk again he comes off with this snotty attitude but then comes off like they couldn't give me a jump at first. When he did get a guy to come out the guy working on my car is working so fast he now hits his head on my hood and claimed because I didn't have a stick to hold up the hood it was now my cars fault for the hood fallimg on his head, let me remind you before he started working all fast the hood of my car was standing up by itself the whole time. Now seeing that the first guys couldn't figure out my car another guy name Russ helped and when I say Russ is the best I mean just that. He so knowledgeable and careful with his customers. Russ keep doing your thing! I appreciate you a lot. There are still good people left.
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October 2023 by TheLuckyythirteenn
Amazing staff. Very communicative. Let me know how my repairs were going as they were working. Great work! Definitely recommend
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October 2023 by Foodie Family
I was there needing help with an estimate now when I first walked in idk if the guy at the front desk was having a bad day or what but he just seem rude how you may as first?! Well when I walked in I said hello no response rude! I asked to speak with the lady was doing my estimate he just came off with this snotty attitude. When I did meet up with the lady she was very nice fast and to the point. As I was leaving my car shuts off and me thinking it was the battery I thought I could get a jump and be on my way well when I asked the guy at the front desk again he comes off with this snotty attitude but then comes off like they couldn't give me a jump at first. When he did get a guy to come out the guy working on my car is working so fast he now hits his head on my hood and claimed because I didn't have a stick to hold up the hood it was now my cars fault for the hood fallimg on his head, let me remind you before he started working all fast the hood of my car was standing up by itself the whole time. Now seeing that the first guys couldn't figure out my car another guy name Russ helped and when I say Russ is the best I mean just that. He so knowledgeable and careful with his customers. Russ keep doing your thing! I appreciate you a lot. There are still good people left.
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October 2023 by Patti and herb van cleve
Customer service is great.! Thank you Phil ! Made the best out of a bad situation.
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September 2023 by Amanda Dornik
Even though my car was eventually deemed a total loss, these people were absolutely amazing. They're not normal shop owners who only care about the bottom dollar, they're kind, caring people who want what's best for their customers. I spent a while fighting back tears with the guy at the shop today looking at my car for the last time just sharing stories while unloading my last items out of my car and he was such a great guy. So are the people in the office. I knew I had a good shop when I called and the first concern from the guy in the office was my wellbeing. Thank you Gerber staff, if I ever need anything for my future cars, I'm calling you.Service: Body & Trim
