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March 2024 by lissa Crawford
They were friendly, efficient and accurate. They explained the process to me which really helped because I am a younger person who just bought a house and now I know what to expect next year and how to prepare.
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March 2024 by De Joe
Charged me 500 dollars for the service, never go back there again . Other places charged me about 380 dollars .
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February 2024 by klint angeli
H&R BLOCK HAS NEVER DONE ME WRONG
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February 2024 by Kevin M. Farmer
A1 Service every time!
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February 2024 by Anthony Percy
I went to the location in the dalles in 2019 and 2020 and they got my taxes wrong and put in the wrong address, I ended up having to pay oregon 5000 in fee's and H&R Block did not even cover there guarentee and I ended up having to pay about 6000 over this last year, I reported it and never heard heard back from there corp office
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February 2024 by Chad Munday
Fast and friendly staff knowledgeable
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February 2024 by Jason Aponte
Awesome experience. Will always go back...
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February 2024 by Barbara Turner
Nadiya was fabulous as always!!
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February 2024 by Curtis Hinkle
Nadia is the best!!
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September 2023 by Fred Mcgrew
Not there at business hours and never answer the phone.
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May 2023 by Jonathon Ballard
2023 tax year.I have used HR block online for over 10 years. Had a lot of life events happen this year so my wife and I thought it would be a good idea to have a tax professional look over the taxes. Thinking maybe they would find something to save us some money.No questions asked for anything that could possibly save us money. She just put in our documents and said this is how much you owe. I messaged her a few times and she didn’t seem to want to look over them to see if there is anything that could possibly allow us to pay less taxes. So we paid the $8k tax debt that she said we owed.One month later we get a letter from the IRS in the mail. We paid too much on our taxes. What the hell?!!! Now I feel cheated!!! We paid your tax professional almost $400 to basically do exactly what I do at home using the online software and she gets it wrong. In the 10+ years doing it myself I have never gotten it wrong. I also paid a hell of a lot less for the online product.Don’t waste your money. After this I am tempted to stop using HR Block for my family and I am going to recommend the rest of my extended family stay away from this company.
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April 2023 by Christopher Hart
It's the best way to get your taxes done, especially if you have a small business that needs special attention.
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April 2023 by Kam G.
UPDATE ON THIS REVIEW!!!! 5/8/2023 So after spending almost $400 to have a "Tax Professional" do my taxes and having them look it over twice because the amount seemed high. I just got a letter in the mail saying the taxes were done incorrectly and I am getting money back because we paid too much. Mind you we paid how much our tax professional told us was due after putting in all our information provided. Still the worst tax experience I have ever had. I have used HR Block online for years with no problems. This year my wife said that because we had a lot of life events that effect our taxes we should go into have them done. BIGGEST MISTAKE EVER!!!! I ended up paying over triple what I normally pay to do them online myself. The lady we felt with seemed like it was a burden to help us with the taxes. She was very short and was not interested in seeing if there were ways to reduce the taxes we would owe. I got asked more questions when I do my taxes online that I got asked in this appointment. Then after the taxes were finished we were never told we had to approve and file them in a certain time. I thought just before tax day. Nope apparently that's new and we had to sign a document again. Not to mention even though we said we wanted to pay our taxes online the lady put on the taxes we are mailing in a check. WTH NO!!!!! Brings me to my next issue there was no link to pay my taxes. It was just review them and case closed we want nothing more to do with you. When I did my taxes online myself using their software it was a step by step process that ended with a payment site. Nothing of the sort here. I had to find the websites to pay and then hope I paid it to the correct sites because no one at this office seemed to want to help with my payments. All in all I paid more for less service, I feel like it was even more stressful than doing them myself and I would never suggest to anyone to use HR Block in office "professionals". Honestly just from this experience I am thinking about taking my business elsewhere. That's a customer of 20 years thinking about going elsewhere because this was such a bad experience. ITS NOT SUPPOSED TO BE HARDER WHEN YOU GO INTO AN OFFICE AND PAY MORE!!!!!! With the amount I paid it should have been a breeze with no issues. All I got from this was a stress stomach ulcer and ripped off.
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March 2023 by jennifer carrington
I filled my taxes with Nydia on 1/26/2023 she was great last year so made sure she was who did my taxes this year. Things went easy tell the return was approved on my part not knowing she did not change the banking information on the return since then it has been 1 fight after another. H&R block received my taxes on 2/16/2023 and I still have not received it from them. I have talked to 6 people since 2/26/2023 when the IRS say it was sent to them. They told me it will be deposited on to the emerald card they asked me to get to rectify the mess up. Now it is being sent by check and has not mail out yet but there is nothing that can be done now and I will have to wait 7-10 more days to receive the check from them and the pay 5% to cash it on top of the $430.00 it cost me for all this drama. I will never use H&R block again and will never allow anyone I know to use them. Hey but they got paid on time!!
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March 2023 by Lindsey S.
I made an appointment for 3:00. They said they were running about 10 minutes behind schedule. Finally at 3:39, after nobody giving me any updates, I told them " well, I guess I'll have to reschedule." They looked at me like I had three heads, didn't apologize, didn't offer anything about it. "I said, well, I have a schedule, and it's been almost 40 minutes." I won't be rescheduling.
