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February 2025 by DabaFett 503
Was just today to get the wife a new phone. Rachel was incredibly nice and helpful. If I could give her more than five stars I definitely would
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December 2024 by Karla Chambers
Go to this store if you want to be treated fair the workers are really nice and ready to help when you need them.bless their hearts I'm 62 and this technology is not easy for me that's the truth.
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November 2024 by Lorie Phillips
These guys are AWESOME!!!!
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November 2024 by Sharon Hoffman (Power)
Absolutely love Jennifer there.
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November 2024 by Lauren Arnett
Convenient local spot
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July 2024 by Zachary Farmer
Don't waste your time with this company the will sell you a phone that doesn't even work the range of their service is garbage they waste your time I will be getting a lawyer and will be putting a class action lawsuit together
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April 2024 by Space Suitor
Cassie and Jennifer are both AMAZING!
I had a complex, frustrating problem with super slow service for MONTHS!! These gals helped me out. They got my plan upgraded and old problems someone messed up and they didn't quit until my problem was resolved. Thanks, ladies!!
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April 2024 by M. Frazier
I give this a one star because the kids behind the counter helped get my bill paid(on a on going problem for the past 6+ months) I haven't been able to pay my bill on my perfectly good card but when I take the same card to pay it in store there is no problem paying it. With added charges I don't have to pay on line. They went knowledgeable about being able to resolve this issue. (After being told to take it on store). Said they didn't know and that isn't something they do. I have to wonder why I had to go through the trouble and still can't pay my bill online. Why can't they figure it out already. Not happy
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January 2024 by Erik Alexander
Sad store. Sales reps are not friendly
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September 2023 by Kyle damico
I have 4 lines for $100. The fourth line is suspended and hasn’t been used in years but I pay for it. I tried giving that line to my relative to help him save money.Instead of metro employee calling customer service and getting the line cleared for him she added a NEW line and charged an unnecessary $50 for his first months bill but I just paid that other line a few days ago. So now I have a new line I don’t want and they are making me call customer service to fix THEIR MISTAKE.Horribly trained employees don’t know the proper procedures to making an easy going service happen.They also charge to change numbers they are never friendly inside the Gresham location and all they do is complicate their loyal 9 year strong customers.If you don’t already have metro pcs I’d recommend else where.They hey don’t even let you get statements of all you call history it’s not available in detail.They got a lot to fix or I’m canceling 2 tablets and now 5 lines. And I will never look back. Metro pcs GET IT TOGETHER!!!!
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August 2023 by Asher Simcha
Rude people work here. Bad customer service. Go somewhere else before you get harassedThe guy needs to be replaced. What a jerk.Did everything possible not to sell me a phone.If I could give negative star I would!And the only way for this store to make it right with me is fire the guy. PS I am not the only one in this list that is complaining about him either
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August 2023 by Daniel
Jennifer Jennifer Jennifer! You rock. Thank you very very much!
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July 2023 by Rod Baker
Top of the line products from around the world
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July 2023 by Mogethin Waab
I'm so thankful of this wonderful young lady name Christine she provided me for all help I need please y'all ask for her to assist you cause your not gonna regret it..
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March 2023 by Grey Hobbs
Tristyn gave me some A1 customer service, that special treatment, if you will.. got new phones and left feeling all funny inside
