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October 2024 by Summer S.
My cat gets scared at the vet and hides under a jacket or inside the hoodie I’m wearing. My last visit I was sitting on the floor when the vet came in. Instead of asking me to put him on the table, she sat on the floor with me to do the exam.
Cant tell you how much I appreciated that. Made my cat so much more comfortable in an already scary situation for him and the vet showed so much compassion for him. Thank you Dr. Sullivan!!!
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October 2024 by Micala42
Very sweet and helpful getting our kittens set up for their first appointment.
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October 2024 by Liz Ladd
Took my kitten here for her first visit. The front desk staff was welcoming with checking us in and then walked us back to the exam room. Dr Sullivan and her tech were both very nice, and affectionate towards my furbaby. When it was time for my kitty to get her first vaccine she was given a little treat and I really appreciate that they did that.
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September 2024 by Robin Laramore
Absolutely wonderful staff. They took great care of my senior dude
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September 2024 by Amanda Ramage
My feelings have gone back and forth about this vet for a couple years. They've seen 3 dogs and 3 cats for us, since around 2011.
We are down to 3 dogs now, as we've had to euthanize all 3 cats within a year. They received the absolute best end of life care we could have asked for, and MHPM was amazing in squeezing them in when it was their time. For each pet we received condolence cards, a little jar of fur, and ink paw prints. We've never had to ask for these things. When we put our last one down, who has slept by my head every night since I was 10, we received everything but the ink paw prints. We did not think to ask because we assumed we would automatically get them as we did with our other two. I'm devastated we weren't asked. I wanted to get my kitty's paw tattooed on my shoulder; now that she's been cremated it's impossible.
Guess I'll know for when my dogs go :(
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September 2024 by B
Our cat was having ear problems, and they had such a hard time dealing with her despite saying they work with cats. They ultimately said it was an ear infection "but without doing a full exam, they can't be certain" and then said she was too fussy to look further. Mind you, we give her Gabapentin every time, so she was almost fully conked out. This was also the SECOND visit back because they said the same thing the first time and threw more Gabapentin at us and said to reschedule when she's drugged. I'm not drugging my cat even more just because you don't know how to assess a cat. They literally treated her like the plague. We ended up taking her to Humane Society for an exam, where they were able to not only treat her WITHOUT drugs, but they treated our cat like a member of our family. They were able to find out she had a tumor in the outer ear canal. A place that is easily visible without a full exam and they even shamed this vet for not noticing. So Mt Hood wasted not just my money, but they wasted precious time we could've used for cancer treatment. They did great with my dog, but based on our experience with our cat, you couldn't pay me to go back and support this place.
Original: I cannot say enough about how positive our experience was! We recently moved from CO and I was really nervous about establishing new care for our dog, especially during COVID. Not only was our technician (Kaitlyn) extremely knowledgeable, but her friendly demeanor helped put me at ease. Dr. Garden was the dr. that assessed my pup. We knew he would need dental work and we had concerns and questions about this. She answered each and every one of our questions thoroughly, honestly and in a way that was clear for me a client. When we got our pup back, he was just fine! He usually is timid or shaking but it was like nothing happened! Good experience for him, as well, which is important to us. Huge shout out to the entire staff but specially Kaitlyn and Dr. Garden! ??
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September 2024 by Alison Mattox
Called the day before to make an appt for the following day as my pet was very ill. Paid visit cost up front the day before. Had to take the day off to bring my pet in. On the way to the appt the next day, they called and cancelled my appt. Was going to be his new vet. But I won't even be considering them now. They cancelled the appt for a reason I still dont understand. Wasn't clear it all. So that told me, they were not concerned about my very sick dog. And I want a clinic that IS concerned for a sick animal. So won't recommend.
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August 2024 by Leanne Edwards
Always friendly and helpful
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August 2024 by Jessica Richmond
Super happy with exam and how clearly things where explained to me regarding plan of action going foward for my pets health! Will definitely be coming back! And recommending to friends
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August 2024 by Melissa Adams
Fast, friendly, and very good to my dog!!
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August 2024 by Rebekah Rattaro
Great service, kind and informative
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August 2024 by georgia duckworth
Vet was very professional and techs were thoughtful and courteous.
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August 2024 by Kristien Sima
By far the most efficient and kind staff. Our fur babies are always well cared for.
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August 2024 by Amy S
Wonderful experience at Mt. Hood Pet Medical. I called and got an appointment the SAME DAY! When I arrived I was helped straight away. I saw a tech within 15 mins of arrival and a vet within 20 mins. The vet was super knowledgeable, provided me with a ton of info, advised me on what to do for my kitty, and was really nice. Everyone was really nice. I highly recommend!!
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August 2024 by Donna Evenhus
Staff was very friendly and informative! They seemed very interested in my new furbaby and learning about her and any concerns we had!
