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April 2024 by Kevin Doyle
People at Northwest storage were pleasant to work with. But corporate runs the rent, I wasn’t even there 3 months, rent was increased $30, I was told it could happen about every 4 months.That’s wrong in by book, just randomly raise rent when so choose decide to. I wasn’t having it. I immediately moved out. Found a privately owned one, my rent is fixed for at least two years or longer. And you’re not forced to have insurance unless you want. NW storage needs contracts so people know what to expect 6,8,months 1 year something fixed. I’ll never use them again until they do. Kevin
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April 2024 by Debbie Madtson
Josh is very friendly and understanding.Thank you so much!
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March 2024 by Heather Stevens
The people are wonderful, and the grounds are awesome! I love storing my items here! :)
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March 2024 by Roxanne Payton
Super helpful and very nice
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January 2024 by Mark Kruckman
Has always been a great place to store when storage is needed. Linda is super kind and easy to work with. Very secure storage. Thank you
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October 2023 by Jay Sogn
Nice storage facility with friendly staff.
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September 2023 by Kellie
Rented a storage unit. Signed all the papers and the money was taken out of my account. A few days later get I get an email saying they are sorry to see me go. They rented out my unit to someone else, but charged both of us? None of the available units were what I needed after being screwed out of the one I signed up for so I ended up renting from another place. Not happy having to scramble and find another place quick that was close and suited my needs.
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September 2023 by Sandra
Love this place they are always helpful and care about theircustomers . If I need extra time paying, their understanding. Love it!
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September 2023 by Just The Tip
We've had the best relationship with Linda since 2017 when we first used their services. Friendly and super helpful. We will be back!!!!!
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May 2023 by KK Vaylon
Linda was so super helpful. Will definitely recommend this location simply because of how helpful she was
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February 2023 by Tyller Perry
Linda is the best to work with! She was extremely hospitable, treating me like a friendly neighbor would. I felt like the storage process was going to be a huge hassle but she took me under her wing and made it seem effortless! I wish all my errands were this easy. Thanks again Linda, very much appreciated.
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February 2023 by Charlotte Mulder
Linda, the manager, was a huge help in getting me set up. She was very professional, answered ALL my questions, but most of all was very patient.
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January 2023 by Carla Buchanan-Cyran (Caramelized Soul)
The process is very easy, from deciding on the correct size storage unit to pick, to confirming access codes and payments. Customer service representative was very informed and helpful
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December 2022 by Joseph Mackey
Real happy with how it was treated at Northwest storage Gresham Linda the manager was always courtesy with me with high professionalism for my needs I’m really happy that I’ve done business there.
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November 2022 by asish sharma
We were inbetween moving from one place to another and on line we came accrose Northwest self storage. The website was user friendly and it was very easy to see what we needed. My reservation was done fast with no problems. We were pleased with the professional, prompt service. Definitely two thumbs! ???