Old Navy in Gresham, OR offers a wide range of clothing for the whole family, including women's, men's, kids', and maternity wear. Customers appreciate the variety of casual basics and seasonal items available both in-store and online with convenient in-store pickup. The store staff is generally friendly and helpful, with employees like Aiden receiving praise for their kindness and assistance with returns. Shoppers often find the fitting rooms clean and the clothes well organized, making it easy to find sizes and good deals on clearance racks. However, some customers have experienced mixed service quality; while many employees are courteous, others feel the service could be more attentive and above and beyond. There have been complaints about unclear signage and difficulty distinguishing clearance items, leading to frustration. Overall, Old Navy provides a good shopping experience with helpful staff and affordable fashion options, though some shoppers wish for more consistent customer service and clearer store signage.
