Old Navy in Gresham, OR offers a wide range of clothing for the whole family, including women's, men's, kids', and maternity wear. Customers appreciate the variety of casual basics and seasonal items available both in-store and online with convenient in-store pickup. The store staff is generally friendly and helpful, with employees like Aiden receiving praise for their kindness and assistance with returns. Shoppers often find the fitting rooms clean and the clothes well organized, making it easy to find sizes and good deals on clearance racks. However, some customers have experienced mixed service quality; while many employees are courteous, others feel the service could be more attentive and above and beyond. There have been complaints about unclear signage and difficulty distinguishing clearance items, leading to frustration. Overall, Old Navy provides a good shopping experience with helpful staff and affordable fashion options, though some shoppers wish for more consistent customer service and clearer store signage.
I recently stopped in to make a return but then realized my item was in store. The associate who helped me was great and very friendly, showing me where the item was after I couldn't find it. I was able to make an exchange with no issue.
March 2026
They had their spring dresses in. I love this season at Old Navy
March 2026
The staff here are amazing today 3/22 my 11 year old had a medical emergency and had to call a ambulance (she is ok) they were calm kept me calm and most of all was there for my daughter making sure she was ok, I can’t thank them enough.
