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September 2024 by Edgar
Why is this onpoint ATM different from others this I can't deposit money. Screen says print balance and transfer money.
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September 2024 by Merek Brent
Worst bank I’ve ever used, given them my debt card 3 times to automatically withdraw payments, they wouldn’t. I gave them 300$ cash for 3 months payment due to how horrible they were about that, and after 3 months I got a call from a collection agency saying even that 300$ they were suppose to put towards my payment they couldn’t even do that. Completely incompetent bank
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June 2024 by Людмила Жиряда
I want to leave a comment of gratitude to the nice, friendly girl-manager (unfortunately, I don't remember her name), her workplace is the second from the left. I needed to open a debit card. The day before I contacted Wells Fargo three times, the first time I got an appointment in 2 weeks, I came, the manager said to wait because she is busy, although I came for my hour, the line is quite long, an elderly woman in a wheelchair, the staff does not care, the cash register is only open alone After waiting, the manager said that you need to make an appointment again, because it is not possible to do it today. And so today is my appointment again, I submitted my documents, and again I am without a card, since an appointment is scheduled from the nearest free dates on June 10. I'm just disappointed. My time, my nerves and everything in vain. And on the same day, I applied to the OnPoint bank. I was pleasantly surprised at once, smiling, friendly employees, cozy, clean (because in the previous bank there was dirt and dust everywhere, dissatisfied faces of employees, superior attitude towards customers) and here - everything is at a high level. I was especially impressed by the manager who provided me with bank services, she really deserves high praise, her pleasant, neat appearance, customer orientation and desire to help me, since I do not speak English well. She kindly explained everything to me, listened, and after 10 minutes I already had my card. I am pleasantly surprised. I wholeheartedly recommend OnPoint Bank! Their employees are the best!
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May 2024 by Luis Garcia Batisita
Excellent
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January 2024 by tonton figueras
Great service
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December 2023 by Jordan Archer
Advantis told me it was too late to open an account and on point helped me get access to my funds the same night. Yancy was really nice as well
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September 2023 by Dee Jacob (Dee Jacob)
The people who sit at the desk needs more skills of customer service. The old crew was better.
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September 2023 by carla kay
I've been with on point for at least 10 years. Switched from chase.
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May 2023 by Michael R
Awful credit union
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April 2022 by Duck B.
Morons in Troutdale strange confused logic just a pain need more training or replacement
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September 2021 by Rose E.
I'm so glad to have an OnPoint right here in Fred Meyer. I've been a member of Portland Teachers since 1983 when I started working for the School District (wow, long time.) You had to actually work for the school district to join back then, but I'm not sure of the rules now. Branches used to be hard to find and out of the way, but worth it because they treat their customers very well and they made it user friendly by partnering with other credit unions, so it was easy enough to take money out when I needed to, and only a minor inconvenience to go in and deposit a check. I haven't been here too many times yet but service has been great so far. I had a hard time finding it. They are located at the entrance in the middle of the store, not at the Five Guys end or the Auto department end, but directly in the center, next to fine Jewelry. They are smaller than the stand alone branches but they seem to have everything, ATM, tellers, and whateve services you would need a personal banker for. This will definitely bring me into FM more often.
