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December 2025 by Danielle Carey
I had a great experience. It was super easy to make an appointment for my regular service. Staff was very friendly and the waiting room was welcoming and relaxing. My technician did a great job and was available for any questions I may have had. Thank you Orient Auto Service.
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December 2025 by Pat Cahill
They were very fair, honest, and efficient. I called with a bit of an emergency, and not only did they find a place to fit me in for diagnostic testing, but they also determined the problem and fit me in to make the needed repairs. Thank you all so mucy!
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November 2025 by Mark Larizza
Great work getting fuel injectors replaced, I plan on coming back here again to get more work done for my jeep.
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November 2025 by K C
Excellent service once again! Get your car inspections done here. There is a reason they have been in business so long. Thorough and very knowledgeable. Communication is top notch and timely. Don't hesitate to reachout to them, they have a great crew.
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November 2025 by John Hartsock
Good experience - timely - cost effective
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November 2025 by Joe Parvankin
The team at Orient Auto always treat me an old friend from high school. Great customer service!
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November 2025 by Joshua Cha
Very punctual and communicate well. But started having issues with my vehicles after driving them......
I should have took the other low star reviews more seriously.
Brought my 2002 Rav4 in for service at 195,277 miles. Coolant flushed, power steering pump replaced, rear differential seal replaced. The car was driven 1,067 miles when the differential started making noise. Took it in to Toyota due to it being over 100 miles away from home. They found metal shavings in the differential oil, coolant was low, and power steering fluid near empty. Seems to much like a coincidence that three issues were the same things that Orient Auto worked on. Had to spend over $1000 to replace the differential.
Brought my 2006 Tundra in for service at 176,032 miles for outer tie rods, rack and pinion, valve cover gasket, and lower ball joints replacement. Immediately after pickup I took the vehicle to Toyota for an alignment. They indicated that the new tie rods were over torqued and thus tore the boots. I had to spend more money to replace the tie rods. Fast forward about a week and I notice an noticeable oil leak on my drive way. I open the hood and the passenger side bay has a considerable amount of oil all over the lower part. Keep in mind that the oil leak prior to the gasket replacement wasn't even comparable. The truck is at 176,162 miles. That's 130 miles driven since it left Orient Auto. I have to find another mechanic and pay for the gasket to be redone.
Had I found out about the Rav4 issues sooner I would not have let them service my Tundra. By the time I found out, they were already working on the vehicle. I let them continue in hopes that it wouldn't turn out bad. I was wrong.
Their warranty requires that you bring the vehicle back to their shop to service. After experiencing the questionable workmanship on two different vehicles why would a customer trust the workmanship a third time?
My advice to the business is to invest in good training. Don't rush jobs. Follow proper torque specs and pay attention to detail. If you're unsure double-check the vehicle service manual. In this day in age there are resources to get the information you need for a proper install. Some folks don't have the time to do the fix so they pay the pros to do it, and we expect quality work.
I will not be returning to Orient Auto.
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November 2025 by James Hobbs
Very quick and quality service!
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October 2025 by Matthew Passow
Had a check engine light go off, I contacted orient auto on the weekend, not expecting any response until Monday. One of the members sent up a 10am appointment for Monday over the weekend. And I had answers of needed service by noon. They ordered parts and had my car back Wednesday. And they tried for Tuesday, shipping delayed the speed service I was getting. As far as cost goes I did not shop around so I have no idea there but if past experience says anything it seems fair.
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October 2025 by Martin Gillies
Orient Auto Service does a great job on my vehicle and is always upfront on what is going on without me having to keep calling to check up. And the staff is so friendly and helpful with my questions.
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October 2025 by Vera Carlson
Everyone here is great. They went above and beyond to get my car serviced and ready to go. Been going here since 1982 and won’t go anywhere!!
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September 2025 by Thomas Wiemann
Nice job. A good experience.
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September 2025 by Amber Foley
We absolutely love this place. They are very efficient and everything is presented to you clearly, so you completely understand how much it will cost and what your options are. I highly recommend this place.
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September 2025 by Matt Lindsey
I have not stopped talking about this place since my recent experience. Working with the team at Orient was great. They were transparent, knowledgeable, and efficient. I will be taking all of my family’s vehicles here going forward. I’d give them 6 stars if I could.
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September 2025 by Jessie Volker
Orient Auto is amazing. Been using them for years they are always very helpful and go over and above with all of the services and making sure the vehicles are running smoothly Definitely recommend using them Family business and they are definitely showing their customers that they are family
