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March 2024 by PHILEMON KIM
Clean and safe
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December 2023 by gamer guid 8
This place is alright! Was a little worried at first but it is the closest to my house so went for it and so far not disappointed. Lost my phone in the parking lot/gate area getting out to enter my code and management tracked me down and returned it, the gutters were water falling and called and they fixed it immediately, it's inexpensive and nice and quiet. Price is good, customer service outstanding and am thankful they are so helpful!** Only thing id change are the hours. 9pm is a little earlier than I'd like to see them closed but it's understandable.
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December 2023 by Jeffrey Ottman
This property is HOPELESS! There is no manager available on-site, for one. I have been without a downspout outside of my unit for the past 9 months. I CANNOT ACCES MY UNIT IN THE RAIN because everything by my entrance will get soaked from the splashing water! Initially the downspout was crushed by a car or something...eventually falling all the way off this summer. The local management is well aware of this issue, but nothing has been done to replace this in almost a YEAR. I have formally reported all of this to corporate four different times within 7 months, and they claim to escalate it each time. I have even spoken to the regional manager on the phone months ago. My rate has increased THREE times since then. I have also pointed out that this could all be fixed for under $20.The maintenance man who can occasionally be seen blowing leaves, must be too overwhelmed fixing all of his junk cars by the entrance. This causes a huge hazard if 2 cars are at the gate at the same time. It is a joke. They are a publicly traded company for god's sake! Do not rent here!
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October 2023 by John Robbins (TAZMAN)
Very friendly and helpful
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October 2023 by Ken Wake
Quick and simple
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October 2023 by Tom Ngo
Their online help getting a unit rental is great.
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April 2023 by Andy Domingo Garcia
Great customer service, and it was very easy to get set up with a spot. The person who helped me was very friendly and clearly explained the rules and expectations, as well as consequences for misused payments and staying past their hours. It's expensive though!
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April 2023 by Lvl50Hornist
Constantly raising prices on existing customers while offering 'new, lower' rates to new ones. Don't inform customers well about their rate increases, and their facilities/customer service seem to get worse as time goes on, so there seems to be no reason for the increases either. Stay away if you can.
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August 2022 by Hannah McQueen
If I could do a negative star I would. I had horrible customer service. I would not want to waste my time and money on them again.. so please don’t waste your time and or money on them!
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May 2022 by wayne warwick
very friendly and professional staff. Kelly was very helpful and took time to explain everything.and answered questions . made you feel right at home.
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February 2022 by Alicia Crawford
The manager at this location is amazing!! I was having a super bad day and she made it better. I will always recommend this storage space.
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February 2022 by Zachary K.
Originally I was perfectly happy with public Storage, for years, in fact. until I found out that I've been paying over $100 more for my unit than the going market rate for months and months. They've been raising the prices steadily and now our unit is almost twice the cost of the same unit a mile down the road. When I called them on this, they refused to change it and simply said "Yeah go ahead and move, this is how it works." When I tried getting in contact with higher ups I was stonewalled. I even got the contact info for the regional manager and absolutely nothing was ever said to me about other than essentially 'You're SOL." Go somewhere else.
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November 2021 by Andria Johnson
The office is NEVER open. Staff never returns my calls. Someone tried to break in to my storage and come to find out they don't even have camera's running!!!
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June 2021 by Kristina Allen
I've been a good renter except the fact I got broken ok in to one time.
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April 2021 by Caseys Mom
WARNING! THIS LOCATION IS CLOSED. The storage part remains open, but nobody is ever in the office now. This is a bad neighborhood and very scary people hang out here all day and panhandle off of other customers and sleep on the concrete in front of the former office. .This is an extremely uncomfortable situation for a single mother. There used to be a lady in the office that kept a good eye on things like this, but no more. I'm out at the end of the month, and so is the person I spoke to who's spot is right next to me. Do NOT rent here! Let the homeless have it.What were they thinking?
