Ross Dress for Less offers the best brands and latest fashions for family and home at 20% to 60% off department store prices. The store is very clean, though the checkout is very slow. They have security at the door and only allow so many customers in at a time, requiring a brief wait at the entrance. This policy and some staff interactions can create a level of distrust or annoyance for customers. Customer service experiences vary, with some staff being nice while others could offer better greetings. The store has great sale prices on items like lots of socks, but merchandise is sometimes messed up and sometimes kept neat, requiring time to find something decent.
Very nice people, especially a blonde security girl named Dani
June 2024
Good prices. Kinda creepy. The guard wouldn't let me in until the AI facial recognition was complete. An employee discreetly followed me around the store. Every aisle I was on had clothing on the floor. I like their prices but not sure about the zealous theft prevention. I'll probably think twice before returning to Ross.
