-
July 2025 by Susan Berbec
Beautiful store. Easy to find what I wanted. Wonderful staff!
-
July 2025 by Sara
Went to buy and return some stuff and the lead cashier was really rude and moody with everyone there. All the other staff there were really kind and helpful though.
-
July 2025 by Sandra Morrell
My granddaughter and I love to look around and try samples. There's a hair salon here also. The store is always clean and well stocked.
-
June 2025 by Nicole Gilkey
It’s fully stocked which is so rare these days. The staff are effective.
-
June 2025 by Jennifer Maldonado
Had an amazing appointment with Janet! She took her time to explain all my options and made sure to answer every question I had throughout the process! I love my new hair and can’t wait for my next appointment.
-
June 2025 by Elizabeth Crowder
It was alright. The store was nice and neat, the staff were definitely dedicated to helping customers but it's too pricey for me and I'm certain the staff could tell cuz every couple minutes they were asking me if I needed any help yet to let them know. I just wanted to walk through the store so I could at least say I've been there. As for buying, probably will never purchase anything from there.
-
May 2025 by Jillaine Bailey
I opted out of putting in my phone number for points and the cashier was not happy about that. She was very rude after that🤬
-
May 2025 by Lisa Freeman
Inviting, friendly, clean with so many options!
-
April 2025 by Mama Duce
I love this place
-
April 2025 by Elizabeth Lopez-Hernandez
I’m writing this after finishing some homework, following a long day of running errands and spring cleaning. I finally had a moment to reflect—and I realized I was targeted at Ulta today. I believe it may have been because I was dressed simply, wearing black workout shorts and a sweater and running shoes. I wasn’t all done up because, honestly, I didn’t know Ulta had a dress code. I was just out running errands.
I visited the store this afternoon with my mom. My mom needed to use the restroom , and since I couldn’t find anyone at first, I went looking for a sales associate. I eventually found one—a Latina woman with reddish hair and stencils. When we made eye contact, she gave me a clear stink eye. She was talking into her walkie-talkie, so I initially gave her the benefit of the doubt. I’ve worked in retail before, and I understand how we can get caught up in radio conversations and not realize what our faces are doing.
But when she finally asked, “How can I help you?” her tone was noticeably rude. Still, I didn’t want to make a scene. I simply asked if she could let my mom into the bathroom, and she did.
While I waited for my mom, I looked for a lip stain combo kit I’d seen online. As I was browsing, I kept getting the feeling I was being watched. I tried to ignore it. I eventually found the section with a few lip stains left and stood there debating whether I should buy one now or just order the combo online. God forbid a girl take a minute to decide this is a sign that she doesn't need this combo kit!
From the corner of my eye, I noticed another associate—an African-American woman —staring at me. When I finally decided I’d just wait to order online and put the lipstick I had in hand back in the display, she abruptly asked if I needed help. I honestly wanted to say, “Don’t worry, I’m not stealing—I’m just trying to decide on makeup,” but I stayed quiet. Maybe next time I won’t.
I asked if they had the combo kit in stock. She checked with someone and told me if they had it, it would be at the front by checkout. A standard interaction—but at this point, I already felt uncomfortable. Between the stares, the tone, and the general vibe, I felt targeted.
I met back up with my mom—she had wandered over to the perfume section—and we headed to pick up the oil perfume kit she had been wanting. On our way to checkout, yet another associate stopped us. She clearly looked me up and down, almost like she was trying to see if I had taken anything. She asked what we had, and I told her it was just the oil perfumes. She continued asking more questions that, in hindsight, felt like tactics meant to deter theft—as if we were being profiled.
I know this because I was trained on similar “loss prevention” tactics while working in retail. I’m honestly shocked I didn’t realize it in the moment, because had I recognized it for what it was, I would have confronted them about it.
It’s completely unacceptable to be treated this way simply because we weren’t dolled up with a full face of makeup or wearing designer clothes. Its also discouraging to want to comeback specially when going into a make up stores are already intimidating for those us who are Make Up Artist. Extremely, disappointed.
-
April 2025 by vivilovedove
Loveing the stuff they have there!! I got these from Ulta and trust me I'm not regretting buying them at all!!! :D
-
March 2025 by Deborah Brown
It was my 1st time actually in the store. WOW. It was so clean and organized. Every employee I encountered had a smile. They were friendly and knowledgeable. That shocked me. Most of the places I had been that day would have been served better if the employee had been a gatepost. So Ulta thank you for a great customer service experience!
-
March 2025 by Mariam Abdelmalak
I just had an eyebrow wax appointment with Janay, and I can’t say enough about how amazing she was! As someone who is very particular about my brows, she absolutely nailed it. She knew exactly what I wanted and did a phenomenal job. Not only is she incredibly skilled, but she also made the experience so enjoyable. We had such a sweet conversation, and I loved getting to know her beyond just her work at Ulta. She took the time to learn about me and my summer plans, making the appointment feel comfortable. I will definitely be booking more appointments with her in the future! Thank you, Janay, for your kindness and talent!
-
March 2025 by RAPID PUNCHES (RAPIDPUNCHES)
Great selection of The Ordinary, cerave, cetaphil, toner, and snail mucin. Much better buying in person because you can try a tester before deciding.
-
March 2025 by Rhonda Egizi
I get my haircut here Bailey is my hairdresser and she is so good I can literally go 5 months and my hair still looks good and I like the variety of their products
