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March 2024 by mar angel
called them like 20 times and i’m not even exaggerating but they won’t pick up the phone. what’s the point of having a phone number when they won’t even pick up. horrible place and i’m not surprised by the low reviews.
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March 2024 by Sje (Elkhorn)
Deliveries on ne liberty ave and 27th. not going well recieved mail from two other addresses this week.not good assume my mail is lost also.
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March 2024 by Carlos Morales
Bellow the average post office service you expect for sure. I’ve been living in the area for almost four years; since almost one year ago I’ve been missing lots of mail pieces. I put a lock mailbox and still missing mail pieces (these appeared in the informed delivery emails in suscribed to). When it comes to packages, these have been delivered in a better way than letters and other envelopes. Now, about the office? I went there to drop off a return. Following the instructions by the original sender, the return was supposed to be send in the original package. I know they are the only postal service that doesn’t have a printer for customer use, so I printed my label at home. The part that really surprised me is their lack of professionalism… the lady said she was doing me a “favor” by giving me some tape… because tape was EXPENSIVE. I told her that in the Clackamas office they always tape the labels for me. Looked like she got upset when I said that and told me I could go there instead haha. She ended up selling me a roll of paper which I don’t mind… but if you’re gonna whine about tape, don’t keep two rolls on every desk.
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March 2024 by jim
not happy with gresham post office never answer there phone , having problems with my tracking ,, can never tell where my package is ,, its not really greahams post offices fault ,, my package says it suppose to delivered today and my mail has been deliverd ,, i called troutdale post office they answerd the phone after 3 rings ,, gresham post office i spend hours and calling the post office just rings ,, one time i witnessed the mail boxes across the street from the gresham post office were full of letters flowing out all over on the ground from the mail box ,, i went to the gresham post office reported the problem ,, i drove by the next day the mail never got pick up
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February 2024 by Victoria Nemes
Keeping doors locked so I can’t get to my mail. Only opened during hours I’m not available. How can they keep my mail like that when you pay for a box that I was available 24/7 when I opened it and paid for it
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February 2024 by Donny Stevens
I had a shipping/logistic issue that was my own fault. I asked for a above and beyond request and they said yes to help out. I think it was mary? Thank you so much and thank you usps for having reachable employees
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February 2024 by Christopher Truax
They literally are made by management to throw your packages even if marked fragile. They will fire any employee who trys to have the union help with anything that they are supposed to help with. And Kathy one in management needs to go back to school and learn how to properly write letters, lmao she works at a postal job and can't even write a professional email ? ?
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February 2024 by Trisha Riley
Way to slow
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December 2023 by Hiro Eda
This marks the third instance where the USPS driver delivered my package to the wrong mailbox. Every time I've approached the location for assistance, I've received no help. Their initial response is to check the mailbox and correct the error. It's disheartening that such mistakes persist when ensuring correct deliveries merely involves checking the address and placing the package in the rightful mailbox.
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December 2023 by Natalia Mfundshi
Gave the lady on the phone my address and she wouldn’t even let me ask my question before cut me off and told me she wouldn’t help me cus I’m out of zip code area. But I live down the street. Dam, heartless during the holidays
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December 2023 by Myles
Mailboxes have been down at my apartment for several months now. Post office is completely incompetent of being able to get them replaced. Same excuses for three months. How do you have the same problem for three months and not find any solution?! Making locks and keys isn’t hard; I did that in college for student work.Just do better at your job. Not asking for much here.For the last several months now I’m forced to have to breathe the same air as the zombies that work there just to retrieve my mail, some of your rude clerks ask for my ID, other of your rude clerks turn sus because I’ve recently moved and have a different address and other times they don’t even bother asking for my ID.What kind of work environment you got going on here where the life and happiness is drained from every worker? Again, just do better at your job and your workers won’t be so pitiful to deal with.Just don’t understand how you can’t get mailboxes installed in timely manner, can’t properly train your workers, can’t have a positive or healthy work environment. This place is so mismanaged.
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September 2023 by Doug Aarness
Many people don't have printers and can't print labels at home. You can't print simple PDF or jpeg images from your customers. Technology exists USPS, please try and make smart decisions?
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July 2023 by Robb Montejano
This is one of the few postal offices in the area open on Saturdays. The employees are really friendly and nice, and it is a very pleasant experience!
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July 2023 by Pattye
Had no problems it was not busy. People were very friendly and accommodating.
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June 2023 by Jehan W.
They're the worst EVER!!!! They lost my package and delivered it someone else houses!!! They said the will follow up with you or call you back but they never will !!!!
