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February 2024 by Jennifer Dormandy
Great service. Very good 1 yr check eye exam. Would recommend completely
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February 2024 by Angelika Corbin
Ron was extremely helpful and courteous in helping me find the right pair of glasses
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February 2024 by Hailey Tacker
The optometrist, Mathew Richardson hands down awesome! His bedside manner uncanny! He listens to your needs and expectations and he explains things so that you 100% are not leaving with questions.
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February 2024 by Maribel Reyes
The front desk personnel were SO nice and Dr. Matthew Richardson was a pleasure to work with!
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February 2024 by D Sauer
Easy to schedule appointments. Staff is great, very accommodating. Offer discounts and help to bring down costs. Great selection of glasses! I will be back next year.
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February 2024 by Angela Boughton
Everyone was really helpful and we were in and out in less than an hour!
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February 2024 by Mary Forgey
Would recommend Vision Works to everyone
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January 2024 by Ceira
Very kind staff and super easy process for getting new glasses! I am so happy with my new glasses!!! I'd give more stars if i could!
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January 2024 by Sam Smith
I have been coming here for years and always had a good experience, but this last visit on 1/11/24 was exceptional. I was greeted promptly and immediately taken back to start the exam even though I was early. Dr. Richardson was very helpful and got me seeing well again quickly and I was out the door. It only took about 20 minutes. Will return.
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January 2024 by Kayla Willyerd
I had such a great experience here that I wish I could give more than just 5 stars. I came in for a walk-in eye exam expecting nothing special - but man, the staff was not only attentive, efficient and kind; but I actually had fun! Everyone that helped me from start to finish was super friendly. I really wish I could remember the girl's name that did the initial part of the exam because she was a doll and she had such a fantastically fun energy that deserves recognition. Dr. Richardson was incredible - he was such a blast to work with, we laughed through almost the entire exam, and he explained everything in a clear and simple way so I felt confident in my understanding of what my exam results showed and what I needed. And the salesman that helped me was not only delightful and knowledgeable, but he was wonderfully patient and made the whole process easy-peasy. I honestly wish I had another excuse to go back, these people are great! Thanks Visionworks Gresham/Dr.Richardson & Friends!
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January 2024 by Dona Shook
Staff and Drs. Are great in all areas of patient. Very well organized as well.
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January 2024 by Vincenzo DeNunno
This has by far the WORST experience I have EVER had here. If I can leave negative stars, I would. Every single employee (with the exception of the older bald gentleman), completely ignores us and talks over us and starts to argue when you let them know what the issue is you are having with trying to get the correct pair of glasses when the employee messes up the order. It almost seems like if you are a person of color, you are disregarded and you will always come second….or third, or fourth. Whatever order they deem you to be. As matter of fact, I have been pushed (figuratively , not literally) to the side enough where I have enough time to write this review. I wish I could say this was an isolated incident, unfortunately this seems to be an every time occurrence. I will tell everyone I know to STAY AWAY from VisionWorks Gresham for the extremely poor customer service they have here and the unwelcome feeling of wanting to do business here. I bid them good luck, as they will need it if they would like to continue to stay open with their business practice.
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January 2024 by Stephanie Lopez Reyes
Receptionist who gave me attitude on the phone when making my bf appointment, just because I asked for them to check and see if they accepted his insurance, was rude and disrespectful in person. Out side of the fact that she acted like I wasn’t even standing there. She then shrugged off my question with an attitude. On top of that they literally took 20 plus minutes to give us his prescription paper. Only the older man who checks out people after they choose there glasses was polite. Will not be returning if I could give no star I would.
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January 2024 by H Gold
Great selection of frames! Wonderful sales associates! Ron immediately picked up on my style and helped me find some frames. Paying out of pocket, even with their sales is a bit steep, but overall the experience and ease was worth the cost.
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December 2023 by Kathy Caldera
My appointment was on time. I was listened to, and everything was thoroughly explained to me in a way that was understandable! Dr. Matthew Richardson was awesome!!
