Walmart Neighborhood Market offers convenient grocery shopping options, including online orders with free same-day delivery and pickup for members of Walmart+. Customers can order fresh groceries, organic produce, and enjoy low prices with no mark-ups, matching in-store prices. SNAP EBT cards are accepted, and express pickup is available for a small fee. The trained associates hand-pick groceries, and customers are notified when their orders are ready, with the option to check in via the Walmart Grocery app. The store provides a service where groceries are brought to the car and loaded for the customer, making shopping easier. However, experiences at this store vary. Some customers find the staff helpful, friendly, and efficient, especially in the pickup area, praising associates for their courtesy and assistance with returns and online orders. One reviewer highlighted the helpfulness of staff members like Laura, Ginger, and Jen, who provided excellent customer service. On the other hand, some customers report rude or unhelpful employees, especially during busy times or at closing. Issues include long lines at checkouts, poorly stocked shelves, and staff who seem disinterested or disrespectful, with a few mentioning that certain employees lack proper customer service skills. Additionally, the store can be very cold, which is inconvenient, and some feel that staffing levels, especially at checkout, could be improved. Overall, Walmart Neighborhood Market provides a good selection of products at competitive prices, with many efforts made to enhance convenience through online ordering and pickup services. Yet, customer experiences depend heavily on individual staff members and the time of visit, highlighting the importance of attentive service and proper staffing.
