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October 2023 by Chad Stevens
EXCELLENT SHUTTLE. I much appreciate their professional shuttle service. highly recommended*****
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October 2023 by Jody H.
Worst customer service ever. The "owner" parked diagonally blocking all parking spots in the front of the store...they kicked us out for commenting what a douche bag!
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September 2023 by Roxi L.
ZERO stars. AVOID at all costs. They clearly don't want to be there. We were asked to leave and told not to come back because we made a comment about someone blocking all of that parking spots in front of the store. The man became very angry and hostile. Do not stop here !
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September 2023 by Kimberly W.
The lady sitting on the phone was rude the moment we walked in. We inquired about fishing licenses. She said, their online. Didn't move, didn't get off the phone. I was planning to grab some more tackle & snacks. She literally said you can do that in your car, so I walked out. I'll deal with what I got. .
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August 2023 by Freedom Country
The lady sitting on the phone was rude the moment we walked in. We inquired about fishing licenses. She said, their online. Didn't move, didn't get off the phone. I was planning to grab some more tackle & snacks. She literally said you can do that in your car, so I walked out. I'll deal with what I got. .
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August 2023 by Miguel Peralta
Food was absolutely amazing. Fresh, and the potato chips were amazing, thin crispy and cooked to order. I ordered the fish sandwich and it was cooked to perfection, crispy and juicy.
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August 2023 by Bryan Quance
We stopped in for fuel after seeing the beautiful Hell's Canyon overlooks and encountered the most bizarre customer service experience of my life. Simple, genuine questions or conversation caused the harshest responses, ex: "Is the ice cream homemade (because it appeared to be)?". It was so bizarre that I thought she was joking initially. One of her final comments was that she had cameras??? She then touts that she knows what she is doing and has been in business for 30 years. These were unprovoked comments causing a few of the guys to look at each other in confusion. We were simply fueling our bikes and trying to enjoy the homemade(?) ice cream. This lady was completely unhinged and not fit to be in a customer centric role and ruined a potentially awesome little store.
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August 2023 by M Silva
The best and most reliable shuttle service around! Easy to work with. Clear and straightforward communication. Reliable and safe vehicle delivery. I've used them to shuttle trucks, cars, and trailers for Hell's Canyon rafting trips multiple times, and never had any issues.What some people may be misinterpreting as rudeness, is probably just not being used to straightforwardness. Shuttles are rife with opportunities for miscommunication and issues. If there is something that might be a potential issue, I will always prefer to be told up front and deal with it right away than wait until something is wrong at the boat ramp to find out we weren't on the same page.
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August 2023 by Angie Caswell
Nicest guy ever! They were closed when we pulled in. I was dehydrated. He let me and my husband grab some water, visited with us for a bit. He went above and way beyond! !Thank you!!@
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July 2023 by Ken H.
Everything you need for supplies. I ride a motorcycle, I needed gas and yes, the only gas there was 91 Octane (they also had diesel) so it is a little more expensive than usual. Perfect. Other places I had to get gas from just had "unleaded" (Octane 87). This is the closest gas if you are going to ride up Hell's Canyon Overlook (there is another town 15 miles away with gas, not sure just saw a sign for services, I didn't stop there). There was a lock on one side of the pump and the lady at the counter patiently explained that I needed to use the other nozzle (I believe in ATGATT so I was fully geared up, obvious I was a motorcyclist). Quick & easy. Lots of people in the store, everybody getting what they needed. Lots of outdoor goods if you need them.I am not really sure what the other reviews are talking about. It is a store. They sell stuff, the transaction was all efficient and worked well. Since the "bad" reviews all have the same theme I am left wondering if one person just posted a bunch of reviews under different names or if something has changed. I had absolutely no issues.
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June 2023 by Chris A.
Ten of us on motorcycles stopped at Scotty's to top off with fuel, take a break from the increasing heat, and have some ice cream sandwiches in the shade. The crusty woman (Diana) behind the counter took a set against us from the outset, I suppose because we were on motorcycles, refusing to engage in innocent small talk and threatening us with her husband while ordering her middle school grandson around. It was too pretty a place and too nice a day to ruin it but she didn't care - she wanted a bad day for herself and everyone else. The conversation was surreal. "I don't have to answer your questions"; "We have security cameras"; "What's with all the swearing?" (no one swore). She ordered us out of her store but we hung out to enjoy our ice cream and then hightailed it outta there. I own a motorcycle website and will make sure everyone knows to avoid this place. The 10 of us are from Houston TX and had spent a week in the MT/ID/OR area and were treated very well by everyone we encountered, except this unpleasant, abrupt, rude, antagonistic woman.
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June 2023 by Steven Quance
A fine and clean store attended by the rudest lady ever encountered. Scotty would do his business and travelers through this lovely part of the country a great service to find help that matches everything else.
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June 2023 by Benjamin Winn
Diana was awesome! Really helped set a fun tone for the coming trip. Quickly and professionally took care of the shuttle details and sent us on our way. Vehicles were at the appointed place and at the appointed time with no issues whatsoever. One of the best shuttle companies I’ve used. Highly recommend and will definitely use again!
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October 2022 by Mark Smith
Convenient location and just what we needed!
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October 2022 by Randy Kline
I’ve been hiring Scotty’s shuttle service for 20 years. Diana has always been great to work with. They always have “real” ice blocks. I place them at the top of professionalism and trust. Always on time. Team Scott is simply the Best!
