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December 2023 by Виолетта Глуздань
I am deeply disappointed with the service I received at the AT&T store. It has been impossible to reach them, and my attempts to communicate have been met with frustration and unresponsiveness. This has been the worst customer service experience I have ever encountered. I hope that the store management takes steps to improve their communication and customer support in the future.
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September 2023 by Susan Black
Awesome experience purchasing a new iPhone with Kendal. She was very helpful and explained everything. I have never had a more positive experience purchasing a phone before!!! What an asset she is. I will definitely drive out of my way to come back to this AT&T because of her outstanding costumer service. Thank you!!!
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August 2023 by Betsy Morrison
Brett was absolutely amazing so helpful and kind and answered all the questions that we had we will be back he is ? one of the most kindest people we have dealt with there thank you so much for making the experience fast and easy keep up the amazing work!!!!
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July 2023 by Terri Fessler Boris
The person on duty, Mario, met with us immediately, answered all our questions, and helped us upgrade our plan -for less than we are paying now. Will definitely return to this location.
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March 2023 by Thomas Brenneke
Mario was incredibly helpful and easy to work with. Very happy with the services provided.
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February 2023 by dub lizard
I would not do business with this location. The young sales associate tacked on 6$ upgrade fees and insurance PER MONTH on two new iPhones/lines we got right after Christmas. After an hour on the phone with AT&T, the fees were removed and my account was credited.
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January 2023 by Julia Stanley
Mario was super friendly and helpful he ran over every possible plan and option for us and made the experience super easy. 10/10 would go back when it’s time for another upgrade.
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January 2023 by jon nguyen
My experience at AT&T in Happy Valley was great, usually phone carriers can be difficult to work with and quite a headache, but Matthew was able to help me and my family get a line transfer from Verizon set up with no issues on our end (thanks Verizon customer service), he was very clear and concise, overall a pleasant visit with no hiccups
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October 2022 by TJ Harris
Tried at another store 2 days in a row, came here and got helped by Olivia (with the fire hair and nail combo) and she got it done in minutes! Awesome quick and easy experience.
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October 2022 by Ashley Wageman
Paul provided me with excellent service! He was able to help me with all my questions and concerns. Thank you again Paul!
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October 2022 by P
The best experience I’ve had to date with setting up phone service. Connor is an amazing customer service specialist and explained everything simply so I could understand what I was signing up for. Him and his employees made the whole experience stress free. Thank you so much Happy Valley AT&T for taking the time to make this customer happy.
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September 2022 by Randy Ban
Charlemagne provided excellent service. I went in to do phone trade in and get an new phone plan and he was very informative and helped me get the best deal possible. Dealing with cell phone providers can be frustrating but Charlemagne made my experience a delightful one.
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September 2022 by DeAsha Russell
When it comes to AMAZING service this is the place to be!! I had the pleasure of working with a man by the name of Charlemagne. What a joy he was! He was patient, attentive, and showed a great deal of internet in all of my questions and concerns. I mean that guy could have talked me into buying the iPhone coming out in two months if I let him. He knows his stuff!! Definitely will be back and more than like upgrading just one more time!! #TeamAt&T for sureeeee
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September 2022 by Ameya J
Very respectful, hard working, and sweet individual Charlemagne is! I came in asking what to do about transferring service and how much a new plan would be and he explained in great detail & was very patient. I won’t go to any other location, unless he’s working there!
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September 2022 by Lesley Quintero
shoutout to the two guys who be working there! Mario and Charlamagne always go above and beyond for my family and I whenever we come in. they are great of explaining things like the great deals they have!
