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February 2024 by Marissa H.
This location is always so packed when I visit. The only complaint I really have is that within the first five minutes of your visit, you will be approached by 3 different employees asking if you need help and also telling you all the deals.I feel like I could've gone in and gotten what I wanted quicker than the amount of time it takes for these employees to give me they're little speech. Friendly, but a little overwhelming.
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February 2024 by Angela Ball
I was in the Clackamas Mall store 2/9/24. Daphne was ringing me up & in the middle of me asking her a question she turned around & started talking on the phone. She didn't say excuse me, I'm sorry etc. I made a comment about how incredibly rude she is & no response. Another employee finished ringing me up. I had planned to purchase other items but won't be shopping there again. After leaving I called & asked for a manager. The gentleman I spoke to was very kind, said Dana be in tomorrow & took a message. I never received a call Saturday, Sunday or Monday. I called Tuesday & spoke to Dana. Allegedly she was out sick Saturday & Sunday & just didn't call me back Monday or Tuesday. Allegedly she didn't get the message with my information but Daphne told her there was an upset customer who wanted a call. I explained what happened & Dana said she'd talk to Daphne then later said she's on vacation for 2 weeks. She initially said she'd call me back after but then changed her story to she doesn't have an office or feel comfortable keeping my number & that I should just call corporate. I don't believe her excuses or that she'll do anything. I won't be shopping there again. When the manager is rude they show employees it's ok to be rude
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December 2023 by Court Nay nay
I’ve always had a pretty good experience at this location. Last month I bought some candles and few other things . Upon coming home ,I went to grab some hand sanitizers I bought for my parents but they were not in my bag . I called the store and got I think the girl that rang me up . And she said she saw two hand sanitizers on the counter next to the register. I called back and spoke to the manager and she was nice overall but felt like I wasn’t being believed about my missing items I paid for . Not sure how I feel at this point shopping there .
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December 2023 by Kimberly Thompson
Clean organized out standing customer service. Learned a new truck from one of the young ladies,how to reset your smell. I thought It was silly,but it worked. You smell yourself then that, resets your nose.
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November 2023 by Tere Collazo
I love this store! The products are high quality and smell delightful! Two associates offered help if I needed it and shared the deals of the day. I had received coupons in the mail and needed help figuring out the best deal, and the beautiful store manager was quick to help and showed me how as they did it, and I saved a ton! Best shopping experience- best store - ever!
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November 2023 by Liz Larson-Bello
Love my Bath and Body Works!! Such a fun environment and I love the lotions!
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June 2023 by Tracy Rivington
The scents just didn't appeal to me, but the staff was super helpful and solicitous.
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June 2023 by Levi H.
okay first off, i came in tonight around like 7:20pm. and i found what i wanted, but when i got to the register the cashier actually recommended the same scented candle as the one i wanted but it was cheaper. MAJOR W to the bath and body works employee. i didn't catch her name, but i really felt appreciated by them. lowkey want to go again tomorrow night after work just to give a personal thank you to the associate along with buying another candle same scent lol, all n all very very nice worker, great environment always. and if you're reading this bath and body works worker who helped me. thank you again for the strawberry pound cake candle :)
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May 2023 by Jns Azul
Excellent customer service provided by Maddie, Daphne, Cristina, and Julia. They all warmly welcomed me as I browsed. It was busy, but everyone checked to see if I needed any help. I enjoyed being able to experiment without feeling pressured or was an annoyance. One of the ladies gave me a basket to hold my treasures. Great sale on the foaming hand soap - 7 for $26. Thank you All again for a peaceful and enjoyable shopping experience!
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May 2023 by Jennifer Rich
Hello everyone, I want to say I Love Bath and Body works its my favorite. I also wanted to tell you that one of the employees didn't treat me right and she looked at me like I'm stupid. I ended up doing my exchange and at the end I kindly asked her if she could double bag my bag with my stuff in it and she was very rude and she also slammed my candles against the register that is a No No. I am Sad to say I wont be coming back to that Bath and body works. Till than I wish them all the best.
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May 2023 by Jolene Sias
I didn't buy anything, but my friend did, there are many choices to choose from. The people who work there were helpful and friendly. Their service was very good, not overwhelming, just enough to let you know that they are available if you need any assistance.
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May 2023 by Jeannie Miyake
Meg and Daphney at Clackamas Town Center both greeted me with cheerful smiles. They were both friendly, courteous, and helpful. It was quick and convenient to order online. Meg and Daphney, thank you for your kind and efficient customer service.
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May 2023 by darren birch
My sister bought a ton of stuff people are super nice but I found it too expensive
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April 2023 by Ashlee Tierney
Overwhelming scent that makes my nose run every time but worth it for the best room sprays, wall plug-ins, and body sprays.I'm disappointed that they put the room sprays in a small corner so that when they're sprayed, it's intense and not well ventilated.
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December 2022 by Gdubb
Gotta Love the Holiday Buy one get one free deals !