-
November 2023 by Brady Romberg
I returned to CPR about a week later and had a great experience. I had a broken cover over one of the lenses on my iPhone. I had tried to fix it myself, but with very poor results. CPR cell phone repair did a great job fixing my camera glass and photos are better and clearer and they’ve been in years.——————— Original 1 star Review ——————No call, no show?I’ve been sitting outside of this business for 15 minutes, waiting for them to open. It is now 10 minutes after their scheduled opening and the business is dark with all of their gates shut and barred. Since 10am, I have seen FedEx and a couple of other people walk up to the door try to get in and turn away. I’m hoping this is the result of an irresponsible employee as opposed to a standard business practice. Hopefully, you guys follow up with me so I can come and get my phone fixed otherwise, 1 star for you. It is Oct 16th. The time is 10:12am.
-
November 2023 by JONZO ØZØNE
Absolute Best Place to go for cell phone repairs! ✨The gentleman who runs this place knows everything, has the best prices, does the best work and is helpful with all things electronic, laptops or what have you. Def my new go to spot for mobile device repairs and advice in Portland. Check him out first you will not be disappointed. ??
-
October 2023 by Michael Rudis
Fabulous customer service and quality repair. They replaced the battery and back glass on my Samsung Note 9 in less than 20 minutes, while also providing great customer attention for every soul to enter the shop in the meantime. Repair wise, I furnished the parts, they furnished the labor and know how (warranty only on labor). For less than $40, my SN9 is looking like new, and functioning perfectly! Many thanks??? ? ?
-
September 2023 by Chris Roller
AJ was prompt, fair, and informative throughout the process. Great service!
-
September 2023 by Jay Mac
Easy to make an appt online. Nice guy, good customer service. Fixed my cracked screen in a little over an hour. I'd definitely go back but hopefully I won't break my phone again.
-
August 2023 by Villskap
I have an old LG phone, who doesn't even make phones anymore, and the battery (which wasn't made to be removable easily) really needed to be replaced. They got it done in an hour. Feels good to have my phone working without having to be plugged into the wall again!
-
August 2023 by JustMe
Absolutely amazing customer service from Gray (sic?). Gray was not only kind, compassionate and responsive to my needs but, he is also extremely intelligent and great at what he does. This was my very first phone break, ever; I get it now, why people freak out, totally understand it. Losing access to everything and everyone is nerve rattling, to say the least! Gray understood my need for an expedient repair and return of my phone and told me he could fix the issue in as little as two days... It was done, in two days! Gray also said 'the phone will work exactly as it did prior to breaking it.'... My phone works just as it did, prior to the break! The integrity, concern for the customer's needs, quality of their craftsmanship and communication was exceptional and deeply appreciated. I will be telling everyone I know about this business. What a Lifesaver!!! Thank you Gray, so very very much! You are amazing!
-
August 2023 by Eric S
Called and said my phone wasnt charging. He explained what the problem could be and gave me a price. I was able to stop by the same day with him fixing the issue in 10 minutes.
-
August 2023 by Joseph Treadwell
Great experience. iPhone screen replacement in 25 minutes and better price than I expected.
-
June 2023 by Ace Savage
Came in with my Galaxy s21+, I'm a Bricklayer, so it was full of dust! Nobody could understand me when we were talking. Grey took my phone cleaned it! He's the man!
-
June 2023 by Susan Sullivan
Honest & Expert advice. The repair technician could have made over $350 on fixing my phone, but instead gave me all the info I needed to go through my insurance to save ME money. Wow! If I ever need any repair done I will go to them. I truly appreciated the help & brightened my day to see such integrity in a business. Thanks ?
-
June 2023 by LaSam Jimmer Marks
My ipad screen was wet and they fixed it for me very good service.
-
June 2023 by Natalie Holt
I would leave a 0 star review if I could. I brought my phone here for a screen repair about a month ago, and it took them over a week to "fix," for various reasons. Once I picked it up, it had 5% battery, promptly died, and couldn't be recharged, which was not the original issue. I had to have it repaired again to fix the charger. Then I realized the fingerprint sensor was missing. I went back and had it reinstalled. Now the fingerprint sensor is there but not working. I dropped it off today, went back to pick it up, as I was told to do, and the employee had put a sign on the door that he was gone for lunch. I could go into more detail as to their terrible customer service but don't want to drag out the review. Overall very unprofessional. Save yourself a lot of time and a headache and just go somewhere else.
-
June 2023 by Stacey Sellers
I'm very happy I stumbled across this place. The customer service is fantastic. The email response time when requesting a quote and the friendliness of the employees here go well beyond my expectations. They are super knowledgeable and the turn around time is super impressive as well. This will be my one stop shop from here on out for any and all cell phone/ computer repairs. I highly recommend!
-
April 2023 by Jessica Hitsman
Fixed my son's Nintendo switch lite that had water damage. It was fixed quickly, for a great price and he great customer service. Will definitely use in the future.
