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April 2025 by J. IT
Awful. Horrible pricing, won’t ever be back.
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April 2025 by Kindra Flavin
Fitting rooms are permanently closed so you can’t try on clothes
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March 2025 by jordana jo
Great selection. Prices are ridiculously high. Hard pass on returning. There were quite a few items I would have bought if they were not so expensive. Goodwill would actually sell more and make more money if items were reasonably priced. Everything I wanted was like $20 and up. For used items!
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March 2025 by Matthew Kenneth
This is easily the worst Goodwill retail store in the Portland metro area. Broken or non-working merchandise put out on the shelves. Prices higher than Facebook marketplace or OfferUp or sometimes even new/retail. It seems the guy in production just sits there and looks everything up on eBay and prices according to that. Some things are actually more expensive than eBay. Boring, generic merchandise that doesn't seem to get changed out or if it did you wouldn't know it. Unfriendly cashiers. I keep expecting a change but after years of going here I'm pretty sure I'm not going anymore there's really no point it just keeps getting worse. Pretty much all the Goodwill retail stores in the Portland metro area are moving in this direction.
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March 2025 by CJ
The prices at this specific goodwill are high. Who wants to buy used puzzles for $6-7 if you don’t know if all the pieces are there. I’ve also noticed they stick the goodwill tag over the target clearance tag that was clearly for less. It’s to bad. I’ll donate and shop somewhere else.
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February 2025 by Tim L
I’ve never had any issues shopping at this Goodwill location until today. The cashier took it upon themselves to have a price check done on an item that was already priced. When the item was brought back, it had two new price tags equaling more than the original tag and the item was now missing a vital part. The manager did make it right by honoring the original price and replacing the missing part, but my time was still wasted. Then things got worse. Another employee damaged the item while trying to remove the price tag so I ended up not buying it. I appreciate the manager’s help but they were in vain. I won’t be wasting my time at this location anymore.
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February 2025 by Miranda Kell
Will never shop here again. Tried returning shoes with the receipt and was denied. Manager was very rude. 2 days ago I donated a very nice microwave. Would get better service at macys with a return. They charge to much for used clothing. I will take my business elsewhere.
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August 2024 by Venay Uecke
Friendly staff and excellent customer service everyime.
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July 2024 by Conner Montgomery
I arrived at 9:53 this morning to drop off two bags of clothes. I know they open at 10 so I was more than happy to wait a couple minutes till they open the donation doors. However, when I pulled up I saw that some employees were already helping a car at the donation drop zone. So I drove over and began to drop my stuff off. An employee with long black hair and glasses told me that “he was only gonna do this for me once”. I asked him to clarify and he told me that they open at 10. I apologized and told him I was more than happy to wait till 10 but I noticed that they were already helping people with donations. He began to be very rude to me and kept reiterating the fact that they open at 10. I told him I was sorry again but he continued to keep being rude.
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July 2024 by Winona Ruth
Still no changing rooms and the staff is extremely belligerent to people attempting to select and purchase clothing. None of it makes any sense except as some sort of nonprofit tax evasion scheme. They don’t care at all if anything they have sells. They sure have security guards to make sure nobody takes what the public gave them for free. I hate this place, to get to a decent goodwill you have to go out to Tigard. That one is great!!!
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July 2024 by Matt Portney
This goodwill is the worst! They over charge more than other goodwills in the area for items that are completely free to them. The point of a thrift store is to be affordable for those that can’t afford brand new quality items or those who prefer to live sustainably. Donors donate (with actual goodwill) in hope of passing on the value to their community members not the pockets of the CEO and a select few.
I have been a long time goodwill shopper and donor and have poured ungodly amounts of money into this company and this store is by far the worst. Their employees treat people with contempt despite reason. Everyone is a thief or a shady character in their eyes. I understand that 82nd st isn’t the easiest street to be located, but they need to chill out. Not everyone is trying steel or be sneaky. I was once accused of pulling a generic lamp shade holder from a lamp at checkout when they had a whole plastic container full in the lamp section. I was also thoroughly questioned when returning a printer that didn’t work with a receipt and the markings and tags still on it. Not even high end store question you that hard when returning an item and they actually take a loss on it if people are lying. Goodwill pays nothing for items and act as if they’re protecting the Crown Jewels. It’s insane.
My advice: CHARGE APPROPRIATELY FOR ITEMS AND TREAT PEOPLE WITH RESPECT.
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July 2024 by INSECTASAURUS #VANLIFE
Clean and speedy.?
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July 2024 by He Vazno
arrived 30 minutes before opening, the microphone is yelling, don’t put anything down, the camera comes out a second later and brazenly answers 30 minutes, wait, not all people have time to wait and didn’t pick it up, well, there are other places where you don’t have to wait, they take it right away!!
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June 2024 by Leo Lenz
Prices are ridiculous! Also i bought a nice pair of shoes,and realized they marked the bottom with permanent marker and now I'm stuck with shoes that are ruined. I can't even resale them.
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June 2024 by dotz dee
It's really a shame you can't try on anything there anymore
