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April 2024 by Jennifer Chaffee
Didn't honor my appointment. Waited for 15 minutes in the "lobby" and nobody acknowledged my presence. There was a contractor team working on the lighting, and one woman in the salon. I didn't even get acknowledged, so I waited for 15 minutes and left. I'm sure the haircut would've been fine if anyone cared enough to keep their appointment.
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April 2024 by Jessica Ralston
How do I get in touch with Katrina ??? I hate to do this to her but I got 3 inches of grow out. She did excellent and she uses bleach that doesn’t hurt my scalp leaving me wishing to return. Katrina if you get this message please call me. Id like to book 4 next week.
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March 2024 by Sherry Eastman
I enjoy being at JCPenney's to get my haircut it was wonderful the girl always does an excellent job that place is really clean neat and everybody's so friendly and I expect to be there all the time to get my hair cut.
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November 2023 by Dail Taylor
“Do you have time for a haircut today?”“No!”
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November 2023 by Amy Beamon
Wow. Don’t do it. Anywhere else is better.
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August 2023 by Jackie Anderson
Ms Betty and Sean/Shawn are the pros. They will fix you right up. They both reached the "Master Status's, long ago!
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May 2023 by Lori Parker
Love this hair salon . Shawn did a excellent job with color and cut . Very happy ? .
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May 2023 by Brian Bradley
They told a fairly new employee that her clothes were out dated. How dare they. She should get a lawyer on that one. Provide a a uniform for them if theyeamt tojudge her. She is really good at her job. Graduated the top of her class and even wanted to hire her to teach. Never will I go there everService: Haircut
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April 2023 by B B
I Paid $165 for a senior to do my roots (I get my hair done every few months and I have fine, silky blonde hair). I specifically asked for a senior with experience in blonde. When he was finished my hair was orange, yellow, and still had dye in it! It was fried and was the worst I have ever had my hair done. I was there for at least five hours as another girl tried to repair the damage and while she still did her best, I left with yellow, mix matched hair. Management was able to refund my money, however, it's been a long process and I will not return to a Penny's salon. I left the place in tears as my hair was damaged. Please do your research on who does your hair as I wouldn't want any one else to have to go through what I did.Edit:My current stylist is STILL trying to repair the damage from Jcpenny, that caused the sides of my hair to fall out. If you cannot do blonde, don’t pretend you can! Highly unprofessional.
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April 2023 by Dorinda Bilyeu
Grace was very attentive and cut my hair as I requested. It looked great. I will be back.
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January 2023 by zach o'connor
It was Christmas Eve and my girlfriend had an appointment with the manager to get her hair done. She did an amazing job she was very nice. We had a great conversation and she was very helpful. I also got my hair cut with a male stylist and he was also amazing. Great prices and just amazing people. Thank you and Merry Christmas ?? ?
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May 2022 by Zachary H.
Came To the store about 20 minutes before closing, I picked out some things but wanted to try them on before I purchased. I was told the fitting rooms were closed for the evening. So I went to the check out and gave the items back, and told them I didn't want to purchase without being able to try them. From there I was followed out of the store, and At the exit was met by a very large man, who said something about the cops have been notified. He followed me to my car and recorded my license plate. I was very uncomfortable, and very confused. Not sure what kind of behavior this constitutes. I am not a thief. But my only guess is because I didn't make a purchase they were under the impression I was shop lifting. The staff need to be more careful about judging there customers. I will not return to this store.
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April 2022 by Lawrence H.
It's been awhile since we've been here. After they closed the one in our city, we did miss shopping here for the family. Still have great deals and a good selection. Brings back memories. Hope to see they stick around.
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August 2021 by Godson Blue
Come here to get done by my girl Bri, she always has me leaving feeling like a goddess!
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April 2021 by Hanna W.
I took some maternity pictures here, but the photographer was from Vancouver wnd I loved it. I wanted to do family photoshoot, but they don't include therpay dogs in family portraits. That's fine, but the person that I spoke to 0ver the phone was rude. I live in Happy Valley and they are the closest than Vancouver mall. Vancouver mall accommodates therapy dog, but this place doesn't. How does that fall with ADA? Anyways I wouldn't come here anyway. They are not the best. Ask for Dana or managers to do your photoshoots at Vancouver JC Penny portraits. Customer service is everything